Operations Officer II (First Precinct)

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Operations Officer II (First Precinct)

Salary

$41,503.00 - $67,650.00 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

12438

Department

Police

Division

Police - Civilian

Opening Date

09/05/2024

Closing Date

9/16/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Description

The Norfolk Police Department is committed to represent one of the most diverse cities in the region. Norfolk is home to over 244,000 residents to include an array of social, economic, and ethnic groups. It is the Norfolk Police Department’s mission to recruit, attract, and maintain a diverse work agency that will represent our city, citizens, and the communities we serve.

The Norfolk Police Department is excited to announce an opportunity to join our team as an Operations Officer II. We are seeking highly motivated candidates who are eager to contribute to our mission in providing exceptional customer service to the public and the department. This position plays a critical role in performing a variety of tasks in support of law enforcement and criminal justice functions. If you are passionate about law enforcement and have a commitment to excellence in public service, we invite you to apply and become a vital part of our team.

The departmental hiring salary for this position is $41,203 - $47,728 annually

Essential Functions

• Provides assistance to Police as directed and relieves sworn personnel of many nonenforcement duties.

• Performs administrative or office duties of a routine nature or as directed by a higher authority.

• Ensures security of police/city facilities, equipment, and grounds; identifies safety hazards; equipment, and/or people; maintains various files and records.

• Conducts minor research and produces various reports.

• Provides traffic or parking direction when required and other duties as assigned.

• Performs limited, non-hazardous support to Police administrative functions to include typing reports, notifying officers of court dates, sorting mail, filing, and processing forms and other paperwork.

• Under general supervision processes and routes paperwork and other written materials pertaining to daily law enforcement activities.

• Operates the information/security/reception area in police facilities by manning the desk and keeping it secure, answering/screening telephone calls, taking messages, operates computer and various equipment.

• Fields citizen inquiries and complaints, logging and tracking information as directed. Transports items to include evidence to city and local state facilities.

• Transports supplies, personnel and vehicles when required.

• Assists with the school guard deployment and management and will engage in traffic direction duties when needed.

• Handles property and evidence by reviewing vouchers to ensure property/evidence is listed and packaging/markings is according to standard.

• Places property/evidence in proper storage area ensuring security of property/evidence, logs property/evidence in and out as required annotating the proper logs and forms.

Education/Experience

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

Two years of experience in general office work or at least one year of experience in the management of criminal records relating to processing VCIN/NCIC transactions at the municipal or state level.

Valid Driver's License.

The preferred candidate will possess:

• Proficiency in Microsoft Office.

• Data entry experience.

Additional Information & Requirements

Work schedule:

Monday - Friday: 8:00 a.m. - 4:30 p.m. (30-minute unpaid lunch).

Occasional night and weekend shifts for operational needs.

Signing Bonus:

This position is eligible for a one-time $5,000 signing bonus. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period and/or recruit academy. To receive the signing bonus, you must be an active employee in good standing.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

  If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

  If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

  NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

  02

  Please select the highest level of education you have completed.

• Less than High School

• High School Diploma/GED

• Some College

• Vocational/Technical School

• Associate's Degree

• Bachelor's Degree or higher

  03

  Do you have a valid driver's license?

• Yes

• No

  04

  Do you have at least two years of experience in general office work?

• Yes

• No

  05

  If you answered yes to question #4, briefly explain your work experience in general office work (this information must be included on the job application to be considered). If you do not have any experience, indicate N/A.

  06

  Do you have at least 1 year of experience in the management of criminal records relating to processing Virginia Criminal Information Network (VCIC)/National Crime Information Center (NCIC) transactions at the municipal or state level?

• Yes

• No

  07

  If you answered yes to question #6, briefly explain your experience in the management of criminal records relating to processing Virginia Criminal Information Network (VCIN)/National Crime Information Center (NCIC) transactions at the municipal or state level (this information must be included on the job application to be considered). If you do not have any experience, indicate N/A.

  08

  How many years of experience do you have doing data entry?

• I have no experience

• I have less than 1 year of experience

• I have 1 - 3 years of experience

• I have 3 - 5 years of experience

• I have more than 5 years of experience

  09

  If you answered yes to question #8, briefly explain your work experience in data entry (this information must be included on the job application to be considered). If you do not have any experience, indicate N/A.

  10

  Please select the response that best describes your computer skill level, including using Microsoft Office.

• I do not have any experience with Microsoft Office

• I have a beginner level of experience using computers on a random basis and require further training

• I have a proficient level of experience using computers on a regular basis and can assist others with the use of a computer

• I have an advanced level of experience using computers on a daily basis and can train others on new software

  11

  Are you comfortable hand delivering documents throughout the building and to other locations.

• Yes

• No

  12

  The expected hiring salary range for this position is $41,503 - $47,728. Are you willing to accept a salary within this range?

• Yes

• No

  13

  As a Police employee in a non-sworn position, you may be required to report to work during periods of inclement weather. I acknowledge that I understand this requirement.

• Yes

• No

  14

  Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee

• Yes - I am a previous City of Norfolk Employee

• No - I am not a previous or current City of Norfolk employee

  15

  If you were referred for this position by a current City of Norfolk employee, please provide the employee's name, department, and job title. If not, please indicate by typing "N/A."

  16

  Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

  17

  A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

• I have been convicted of a felony

• I have been convicted of a misdemeanor

• I have been convicted of a felony and a misdemeanor

• I have not been convicted of a felony or a misdemeanor

  18

  If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

  19

  Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran

• I am a Veteran

• I am a Disabled Veteran

  Required Question

Agency

City of Norfolk

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