At Cargomatic, we are committed to finding new ways to solve complex, real-world problems for our customers. Our approach enables our employees - at all levels, in every role - to thrive in an environment of intellectual curiosity, where people are passionate about what they do and support each other to get the job done. 

Cargomatic was named to the list of Built in Best Places to Work for 2023 and 2024, which recognizes the benefits we offer, our people-first culture and our commitment to supporting our employees’ success, growth and well-being.

We are seeking an experienced and dynamic Head of Collections to oversee the collections process for our trucking and intermodal drayage operations. This individual will lead our collections team, develop strategies to improve cash flow, and ensure the timely collection of accounts receivable from clients. The ideal candidate will have a strong background in collections within the logistics, transportation, or drayage industries.

Key Responsibilities:

• Leadership and Strategy:

• Lead and mentor the collections team, fostering a high-performance culture.

• Develop and implement effective collections strategies to optimize cash flow and reduce overdue receivables.

• Set and track key performance indicators (KPIs) for the collections department.

• Collaborate with senior management to align collections strategies with overall company objectives.

• Collections Management:

• Oversee the day-to-day operations of the collections team, ensuring adherence to company policies and procedures.

• Manage complex and high-value accounts, providing guidance on resolution strategies.

• Conduct regular reviews of accounts receivable aging reports and prioritize collection efforts.

• Develop and maintain relationships with key clients to facilitate timely payments and resolve disputes.

• Ability to effectively manage in a remote environment over multiple time zones

• Process Improvement:

• Identify areas for process improvement and implement best practices in collections and accounts receivable management.

• Utilize technology and automation tools to streamline collections processes and enhance efficiency.

• Ensure compliance with relevant regulations and industry standards.

• Reporting and Analysis:

• Prepare regular reports on collections performance, highlighting trends and areas for improvement.

• Provide insights and recommendations to senior management based on data analysis.

• Monitor the effectiveness of collection strategies and adjust as necessary.

• Collaboration:

• Work closely with the sales, customer service, and operations teams to address billing issues and improve client satisfaction.

• Collaborate with the finance team on cash flow forecasting and budgeting.

  Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or equivalent preferred.

• 7+ years of experience in collections, with at least 3 years in a leadership role.

• Proven track record of success in collections within the trucking, logistics, or intermodal drayage industry.

• Strong understanding of accounts receivable processes and best practices.

• Excellent leadership and team management skills.

• Superior communication and negotiation abilities.

• Proficiency in accounting software and Microsoft Office Suite; experience with collections management systems preferred.

• Strong analytical and problem-solving skills.

• Ability to work effectively in a fast-paced, dynamic environment.

  Why Cargomatic?

• Innovative Environment: Join a forward-thinking company that leverages technology to revolutionize the logistics industry.

• Growth Opportunities: We are committed to professional development and career growth for our employees.

• Collaborative Culture: Work with a talented and dedicated team focused on achieving excellence.

The expected salary range for this role is $100,000 to $175,000. The actual base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

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