Dual Rate Security Supervisor

Are you a natural leader with a keen eye for safety and security? Tioga Downs is looking for a Dual Rate Security Supervisor to join our team and help ensure the protection of our customers, associates, and property. In this vital role, you'll take charge of security duties on your shift, overseeing and supporting a team of Security Associates.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Generates necessary written reports regarding security-related incidents involving customers, Associates and/or the facility

• Escorts and observes customers and Associates to ensure their safety and protection, identifies potential safety hazards and report same to the appropriate individual for proper resolution.

• Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same.

• Acts as a Dispatcher during emergency situations, coordinates solutions to same, informs outside agencies of any unusual or suspicious situations on property.

• Operates company vehicles as directed to do so.

• Maintains a working knowledge of the Company’s facilities, as well as special events on property in order to advise customers and fellow Associates of same, whenever possible.

• Ensures safe transportation of company moneys, tokes and chips.

• Activates/Deactivates employee and vendor badges based on communication from the HR Department

• Reviews all Daily Activity Reports and prepares Shift Reports for Director of Security.

• Coordinates with the Surveillance Department when Security discovers a matter which needs further investigation or attention.

• Facilitates the flow of information throughout the department by attending regularly scheduled departmental meetings.

• Observes, documents, videotapes, and reports any unusual or suspicious activities on property.

• Regularly inspects the premises, identifying potential safety or security hazards, and reporting same to the appropriate individual or entity, for proper resolution.

• Reviews surveillance tapes and reports, providing detailed information to appropriate company officials and outside agencies, as needed.

• Held accountable for the accuracy and thoroughness of departmental records and reports.

• Makes suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of company assets in mind.

• Maintains a series of critical keys, accessing locked areas as necessary.

• Maintains key logs and key inventory through Key Watcher.

EDUCATION and/or EXPERIENCE:

• High School diploma or GED required.

• Demonstrated excellent observational and communication skills.

• Ability to detect any schemes or cheating activity aimed at the company or its’ guests.

• Previous Security experience at a Casino is highly preferred

• Previous Supervisory experience is highly preferred

• Valid NYS Security Officer License required

WORK ENVIRONMENT:

While performing the duties of this job, the Associate is regularly required to talk or hear. The Associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The Associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.

The Associate is regularly required to lift and/or move up to fifty pounds, and occasionally lift and/or move up to one hundred pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits Include:

• Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)

• Generous 401K plan - 100% Vested from the beginning!

• Medical, Dental, Vision and Life Insurance available for Full-Time Employees

• Paid Time Off, Sick Time and Holiday Pay

• Tuition Reimbursement for eligible employees

• Discounts available for Hotel, Restaurants, Spa Services, and more