Description Supervisor Disclaimer Supervisory Responsibilities: Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for FTEs and other duties associated with managing a staff Job Responsibilities Oversee core trust operations including asset movement, cash management, trade settlement, wires, distributions and deposits. Ensure compliance with regulatory requirements, internal policies, and procedures related to trust operations. Oversee the input and maintenance of data in trust accounting system and report generation. Develop and implement operations processes and procedures to optimize efficiency and accuracy. Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions as needed. Provide leadership and guidance to the trust operations team, including training, mentoring, and performance management. Review and approve account reconciliations. Manage asset pricing process including resolving pricing rejects. Liaise with trust accounting vendor to manage client statement production process. Collaborate with other departments to ensure alignment and coordination of trust activities. Assist with strategic decisions that affect the functional areas of trust operations, compliance and/or tax Resolve escalated client inquiries or issues related to trust operations and ensure timely resolution. Assist with internal and external audits, examinations, and inquiries related to trust operations. Maintain working knowledge of trust and investment practices including products, services, processes, regulations and procedures Act as a back-up for operational duties as needed and delegate assignments to support staff as appropriate Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned Competencies Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Leadership/Management Skills Ability to influence others Ability to develop or mentor others Organizational Skills/Detail Oriented Analytical Thinking Able to Multi-Task or Juggle Priorities Problem/Situation Analysis Technical Expertise Physical Requirements This position must be able to remain in a stationary position a maximum of 50% of the time, constantly operate a computer up to 50% of the time, and be able to be in constant communication with coworkers, customers, or stakeholders to discuss and observe facts and data in order to exchange accurate information. Qualifications Education High School (required) Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.