Job Description: Warehouse Agent

Reports To: Warehouse Supervisor

Summary

The Warehouse Agent is responsible for receiving and delivering import and export cargo, mail, e-commerce, or company materials, transporting cargo between terminals and/or aircraft and ramp transfers. This position requires working in a fast-paced environment with time constraints to meet cargo KPI goals. The employee must consistently display a professional and positive image. The "Lead by Example" concept is strongly promoted.

Agents must report to work on a regular and timely basis, reporting directly to the supervisor or designated lead.

• Follow instructions received from the lead and/or supervisor.
• Only perform tasks and assignments for which you have been trained to perform.

Core Competencies

• Able to work efficiently as a part of a team as well as independently.
• Attention to detail in all areas of work.
• Effective communication skills with individuals at all levels of the organization.

Job Duties

• Load and unload trucks and/or aircraft within confined areas.
• Operate ground support equipment, such as a bobtail, pushback, loader, or a forklift.
• Push, pull, and position ULD weighing up to 3200 lbs.
• The ability to understand, deliver, and react to specific hand signals, safety warnings, and/or voice commands to ensure effective communication and a safe working environment.
• Delegate daily responsibilities among warehouse team members.
• Follow and enforce all airline standard operating procedures.
• Assist truckers with acceptance or delivery of airline cargo.
• Participate in the company’s Safety Management program.
• Conduct routine inspections and ensure a high level of maintenance and cleanliness of all warehouse facilities.
• Cooperate fully with Inspectors to achieve quality inspection commitment.

Requirements

• Must be 18 years of age.
• Possess a valid driver’s license.
• Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis.
• Ability to work nights, weekends, holidays, and varying schedules.
• The ability to work in a high-noise level environment.
• Must successfully complete airline-specific training programs and recertification.
• The ability to read, write, and fluently speak and understand the English language.