Overview

Every moment of every day, people all over the world turn to Panasonic to make their lives simpler, more enjoyable, more productive and more secure. Since our founding almost a century ago, we’ve been committed to improving peoples’ lives and making the world a better place–one customer, one business, one innovative leap at a time. Come join our journey!

Responsibilities

Panasonic Sr. Business Systems Analyst

Click here to learn more (https://na.panasonic.com/)  about how Panasonic is creating a better life, a better world. 

Watch this video (https://youtu.be/h-x_hDfMqb0)  to see how our employees are shaping the technologies that move us.

What You'll Get To Do:

Business Analysts bridge the gap between Business users and IT service providers to translate business needs into IT solutions by leveraging both their knowledge of business processes as well as IT applications and environments that support the business processes.

Accountabilities

• Client-End-User-Relations

• Maintain detailed knowledge of business processes across functional areas

• Continue to develop client relationships to meet business requirements in conjunction with Business Partners

• Recommend technical solutions to meet changing business needs

Specifications

• For complex projects, facilitate and conduct business and functional requirements gathering workshops

• Write Business Requirements Document, functional specifications document and client communications documentation

• Map both simple and complex business processes (AS-IS & TO-BE) and/or larger scope workflow

Processes

• Perform business process analysis

• Lead the development of future recommendations and conduct presentation to the business unit

• Become proficient in PNA systems including interfaces and integrations

• Use standard methodology to document business processes

Testing

• Review and approve end user test cases developed by AMS Service Providers

• Participate in and validate user acceptance testing

• Participate in software selection based on documented business requirements

• Participate in analysis and recommendation of software solutions based on business requirements.

Primary Tasks

• Interacts with internal and external business partners and has an advanced understanding of business functions and current systems

• Creates/facilitates project documents, working directly with the project teams or customers.

• Compiles and summarizes advanced organizational and process information from the business partner, including a good understanding of business terminology

• Adheres to IT standards and processes

• Creates presentations and demonstrations

• Performs advanced data collection tasks and leads in requirement gathering/collection

• Directs the creation of training documents/materials and leads business partners’ training sessions

• Recommends creative ways to solve advanced business partners’ needs

• Works with business partners to facilitate understanding of scope, in terms they can understand

• May work on multiple projects as subject matter expert

• May perform some of the duties of an IT Quality Assurance Analyst or acts as a Project Manager on small projects

Scope

• Manage own time and material

• Meet targets assigned

• Interface with all levels of the PNA, PNA IT and SO Delivery organizations

• Does not have direct reports

Qualifications

What You'll Bring:

Education and Experience

• Undergraduate degree required, advanced degree desired in Business or IT curriculum

• Minimum 6 years of experience in IT functional areas and in corresponding business operations

• Previous knowledge of SAP (ECC and/or S4) systems

Language Skills

• Ability to read, analyze, and interpret advanced business periodicals, professional journals, technical procedures, or governmental regulations.

• Ability to write reports, business correspondence, and procedure manuals.

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

• Ability to apply concepts of advanced algebra and geometry.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to effectively communicate business and technical information with all levels of employees.

• Ability to consider enterprise issues while developing solutions.

• Advanced knowledge of the application of business workflow and requirements.

Oral Communication

• Speaks clearly and persuasively in positive or negative situations

• Listens and gets clarification

• Responds well to questions

• Participates in meetings.

Written Communication

• Writes clearly and informatively

• Edits work for spelling and grammar

• Varies writing style to meet needs

• Presents numerical data effectively

• Able to read and interpret written information.

Adaptability

• Adapts to changes in the work environment

• Manages competing demands

• Changes approach or method to best fit the situation

• Able to deal with frequent change, delays, or unexpected events.

• Previous knowledge of SAP (ECC and/or S4) systems

Competencies

• Identify, research problems

• Determine logical solutions by leveraging expertise and experience

• Use broad systems thinking

• Be creative/innovative

• Be detail orientated

• Exercise confidentiality

• Have a service mindset

• Be empathetic

• Promote teamwork

Communications

• Regular communications with all levels of business unit and PNA IT management

• The ability to influence and persuade management on areas of business improvement is a significant competency.

Other Requirements

• Travel up to 10%

Benefits & Perks - What's In It For You:

Panasonic prioritizes total wellbeing. We offer a wide variety of benefits and programs to support your physical, emotional, financial, social, and environmental health. ​

• Competitive compensation package

• Comprehensive benefits

• Pet Insurance

• Paid Parental Care Leave

• Employee Referral Program

• Educational Assistance

• Flexible Work Program

• Volunteer time Off

• Casual Dress Code

• Total Well Being Program

We Take Opportunity Seriously:

At Panasonic, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.

The wage range of $115,000 - $125,000 is just one component of Panasonic’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. *The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.

​We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, send us your application!​

Panasonic is an Equal Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability status, protected veteran status, or any other characteristic protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.

Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S.

Thank you for your interest in Panasonic.

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