Job Information
Crescent Hotels & Resorts, LLC Convention Services Manager in Newark, New Jersey
Description
REPORTS TO: Director of Conference Service
- Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities.
2.Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates' work to ensure accuracy. Monitor in house group activity providing assistance as needed such as organizing exhibit set up.
3.Plan and conduct pre and post-convention meetings with clients and respective departments.
4. Document tracking of group activity. Access and input data into a computer system to generate account history reports.
5.Communicate both verbally and in writing to provide clear direction to staff.
6.Comply with attendance rules and be available to work on a regular basis.
7.Perform any other related duties as assigned
EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.