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JPMorgan Chase Workflow Solutions Program Manager in Newark, Delaware

As a key member of the Integrated Workflow Solutions team, you will join a group of workflow developers and program managers and have the unique opportunity to partner with AI-Prompt Engineering teams to identify, design, integrate, and deploy scalable Large Language Model (LLM) solutions. Our vision is to eliminate no-joy work for Control Managers and transform their BAU by integrating LLM functionality directly into the workflow application to drive accuracy across a variety of assessment processes.

As a Workflow Developer within the Integrated Workflow Solutions team, you will collaborate with a team of developers and program managers, and have the unique opportunity to work closely with the AI-Prompt Engineering teams. Your role will involve identifying, designing, integrating, and deploying scalable Large Language Model (LLM) solutions. Our goal is to revolutionize the daily operations of Control Managers by integrating LLM functionality directly into the workflow application, thereby enhancing accuracy across various assessment processes.

Job Responsibilities

  • Perform requirement gathering, analysis, and design of LLM inputs to achieve a meaningful output

  • Understand how to best display LLM outputs to be most effective to users and collect data to re-train models

  • Create robust designs that can be scaled across multiple business use cases

  • Collaborate with software engineering teams to design, deploy, and maintain production-grade models that can be integrated with strategic applications

Required Qualifications, Capabilities, and Skills

  • Bachelor's or Master's degree in a quantitative or computational discipline

  • 6+ years of experience in Application Development/Design, or related experience

  • Hands on experience with Natural Language Processing (NLP) and Large Language Models (LLMs)

  • Strong understanding evaluation methodologies for user-facing products powered by AI/ML

  • Possess a strategic mindset capable of deconstructing business challenges into solutions driven by AI

  • Ability to work in agile cross-functional and operations teams and drive deliverable outcomes.

Preferred Qualifications, Capabilities, and Skills

  • Basic understanding of Python

  • Experience with deep learning frameworks (pytorch, tensorflow)

  • Experience of creating and deploying microservices

Applicants must be authorized to work for any employer in the U.S. We are unable to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.

#LI-HYBRID

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

New York,NY $100,700.00 - $170,000.00 / year

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