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JPMorgan Chase Program Manager- Vice President - Capital Markets & Security Operations in Newark, Delaware

If you want to make valuable contributions to your team and expand your career and skills in program management, business operations, and in the financial operations world, then our Capital Markets and Security Operations team has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As a Program Manager- Capital Markets and Security Operations in Asset Wealth Management, you will be responsible for working with business owners, the lines of business and partners to drive planning, execution, integration and adoption of strategic initiatives that enable optimization of our business and achievement of our strategic objectives. You may be involved in multiple initiatives, business process changes, configuration changes or system modifications. Through strong partnership with Business, Operations and Technology counterparts, you'll work on program deliverables. Primary areas of focus will include governance and oversight of the global Account Level Restrictions program and adhering to controls surrounding the program as well as driving automation where applicable.

Job responsibilities

  • Coordinate with various areas of Operations, Technology, and Senior Management to build business requirements, procedures, and processes.

  • Conduct data analysis, data collection, and to create impactful reporting/metrics to drive business and controls agendas

  • Work with business partners to design, introduce, or re-engineer existing processes and business applications

  • Conduct project planning and analysis, documenting business requirements, detailing issues and problems, and drafting business and technical work/data flows

  • Create materials for presentation, and provide reporting/metrics as required

Required qualifications, capabilities, and skills

  • Bachelor's degree

  • 5+ years' project/program management and/or business analysis experience

  • Excellent communication and presentations skills across various stakeholders and senior management and Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint

  • Excellent analytical and logical thinking to understand and analyze complex business processes, strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills

  • End-to-end project management experience, including scoping, business case development, implementation, and change management

  • Ability to analyze and resolve project-related issues and follow through with set objectives and deal with different stakeholder groups to elicit business requirements, procedures, and processes

  • Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work, and knowledge of the Intelligent Automation suite of products with an understanding of how they can be used to improve efficiency and accuracy

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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