Within Firmwide Controllers, the Consumer and Community Banking Programs team is responsible for defining, managing, governing, testing, and implementing the end-to-end change management agenda to facilitate readiness for Controllers to support new products. Activities that the teams are involved with can include impact assessments for all associated change initiatives, define / review business, and technology requirements with Finance & LOB stakeholders, create testing and implementation strategies, support end-to-end testing, document implemented changes to define new operating models, and provide post production support. With the complexity of the change agenda, the teams are required to partner with stakeholders across the organization, establishing relationships with the business, controllers, and technology.

As a Program Manager, Associate on the Consumer and Community Banking Program team, you will provide project management support for one or more projects Consumer & Community Bank Initiatives that are expected to span multiple years. The initiatives are related to finance integration of new products or new banking systems with financial processing and reporting applications.

The Firmwide Financial Controllers (FFC) organization is responsible for the accuracy, integrity and timeliness of the Firm's books and records, while providing reporting to both internal and external clients. The organization closely examines the general ledger, operating systems, and infrastructure controls across the entire lifecycle of the business. This financial information is used to assess the firm's financial position; by management to make sound financial decisions; by investors to make informed decisions; and by regulators to supervise and examine the firm appropriately.

The most common functions and activities owned by Firmwide Financial Controllers (FFC) are financial analysis; firmwide consolidation; general ledger reporting & governance; balance sheet reconciliation, certification, substantiation, intercompany controls and governance, manual accounting adjustments to the general ledger and operating systems, executing the month end close process, and managing the financial infrastructure change agenda.

Job Responsibilities:

• Provide leadership in defining and executing project deliverables, including business requirements, testing, Operating Model assessments, and implementation

• Identify project risks and issues, escalating issues and roadblocks to managers and stakeholders as needed

• Manage and partner with business/Finance on test strategies, test cases / scripts and raise and drive resolution of defects

• Define and manage implementation events, monitor the project outcomes post go-live, and remediate resulting issues

• Provide project updates on various forums, tailoring messages based on seniority of audience

Required Qualifications, Skills, and Capabilities:

• 4+ years of related professional experience as a Project Manager and / or Business Analyst

• Bachelor's degree

• Experience with project delivery discipline, Agile discipline

• Strong analytical skills with ability to draw conclusions from complex data, define solutions with a control mindset, and effectively communicate them to project stakeholders

• Strong team-orientation, partnership, and leadership skills; experience working with and influencing key stakeholders in driving strategic decisions and preparing succinct presentations

• Highly disciplined, self-motivated, delivery-focused individual who can work in a high pressure & fast-paced environment

• Ability to quickly learn and assimilate business and technical knowledge

• Strong written and verbal communication skills, with ability to tailor messaging to various audiences

• Proficiency in MS Excel, MS PowerPoint, and MS Teams

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans