OPERATIONAL RESILIENCY ENTERPRISE PROGRAM MANAGER

WHAT IS THE OPPORTUNITY?

Work closely with multiple functional areas with business performance management, analytics enablement, growth/strategy, process improvement, cost reduction, technology implementation and enterprise transformation as it relates to Operational Resiliency. Identify key value drivers and defining metrics to inform performance, support decision making, and foster positive behavior and actions.

What you will do

• Serve as the leader over large scale program, Operational Resiliency, that focus on business transformation program strategy, roadmap, and implementation

• Develop business plans and cost benefit analysis for assessment by Senior Leadership

• Track and escalate issues and risks, ensuring full mitigation and resolution, drive transformational change holistically and work on a variety of projects across the Enterprise Transformation effort

• Manage multiple concurrent projects under the Operational Resilience umbrella, delivering implementations for business partners

• Lead development of business cases to support large capital projects

• Manages a large scale Program across multiple business lines in cooperation with Senior Level Executive guidance in order to meet deliverable targets

• Level Executive guidance in order to meet deliverable targets

• Will develop and maintain the Program resource plan

• Provides Executive level reporting to clearly convey program status, issues, risks and timeline

• Will facilitate and drive key decisions from Executive leadership as needed

• Develops working relationships with clients & business partners ensuring that business plans are coordinated, aligned and support department and firm goals and objectives

• Supports and effectively communicates program goals, objectives, vision and values.

• Proactively recognizes, plans and acts on the need for improvement and helps groups to overcome resistance to change

• Develops and maintain Communication Plan with key business stakeholders

• Will facilitate and lead weekly status meetings with core team and Steering Committee

• Manages a team of direct reports, inclusion of coaching, feedback and performance review

Must-Have*

• Bachelor's Degree or equivalent

• Minimum of 5 years of experience with managing large, complex projects and programs

• Minimum of 5 years technical experience using analytics to solve business problems and monitor risks; and applying analytic technologies to deliver value to the business.

• Minimum of 5 years managing a team of direct reports

• 3-5 years experience in Operational Resilience, Business Continuity or Risk Management

• Financial industry experience and working with regulators

Skills and Knowledge

• Masters Degree preferred and 5 to 7+ years of experience managing large, complex projects and programs spanning across multiple lines of business, or equivalent combination of education and experience

• 7+ years of project management experience with at least 5 years of pure business project management

• Proven track record with strategic planning, program management and business architecture concepts and methodologies.

• 5-7+ years of experience management consulting or advisory services experience managing large-scale projects or strategy engagements preferred

• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint

• Demonstrated ability to communicate ideas clearly and concisely

• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities

• Requires a solid understanding of the organization's business

• Ability to convey credibility, confidence and sense of authority across a large team

• Strong communication/facilitation skills

• Strong analytical skills

• Strong project management skills/experience

• Ability to balance daily tactical needs along with strategic long term continuous improvement efforts

• Ability to make decisions in an ambiguous environment

Compensation

Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.