Your career starts now. We’re looking for the next generation of health care leaders.

At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com .

Responsibilities:

The Member Advocate DSHP (Diamond State Health Plan) Bilingual works with Spanish-speaking and English-speaking members, providers, and case managers as requested by the member's case manager, the member, the provider, or referral from the AmeriHealth Caritas Delaware (ACDE) member services information line. They will assist members in obtaining care, including scheduling appointments and assisting members with the ACDE grievance and appeals process. They will also assist in Community Outreach events during weekend hours. The Member Advocate is responsible for maintaining complete records of all activities performed on behalf of the member and will participate in the Member Advisory Committee.

Education/ Experience:

• High School/GED required

• Bachelor’s Degree preferred.

• Bilingual Spanish language skills (required).

• 2+ years of experience in health care or medical field highly preferred;

Other Skills:

• Experience working with low income populations preferred.

• Demonstrated expertise in topics related to LTSS and Cultural Competency.

• Knowledge of and experience with behavioral health, substance use disorders.

• Travel throughout the state of Delaware is required.;

• Support of additional departments and on going projects will be required for this role.;

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Diversity, Equity, and Inclusion

At Amerihealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.