Full-Time Care Management Specialist - Mental Health

Reports To: Manager of Mental Health

Lower Manhattan/Flushing Queens

New York

United States

Responsibilities :

• Coordinate mental health treatment for pediatric and/or adult patients and their families

• Assist mental health clinicians in providing treatment and crisis intervention

• Provide on-going support and/or case management to patients

• Pair with providers to carry out depressive collaborative care management

• Conduct screening of depression and other mental health problems

• Provide immediate screening for incoming referrals

• Request and follow up on psychiatric medication pre-authorization

• Follow up on no-show, at risk patients, ER referrals, and hospitalization

• Manage Mental Health Direct Line

• Support mental health providers in designing and conducting workshops and therapy groups

• Manage care management related patient databases

• Prepare related reports and documentations

• Provide community agencies and schools liaison

• Monitor and manage mental health patient portal

• Document all service contacts through electronic medical record

• Attend related treatment meetings

• Perform other duties as assigned

  Minimum Qualifications :

• Bachelor's degree in social services, psychology, or other related fields

• Capacity for working in weekends and early evening hours required

• Strong interpersonal and communication skills

• Ability to work independently

• Bilingual in English and Chinese (Mandarin and/or Cantonese) required

• Strong knowledge of computer software

  Compensation and Benefits :

• Salary: $40,000.00 - 45,000.00 per year

• Medical insurance

• Employer-paid dental, vision, disability and life insurance

• 403(b) retirement savings plan

• Flexible spending accounts for transit, parking, health and dependent care

• Paid time off (28 days for the first year of employment)

• Employee Assistance Program

• Tuition reimbursement for eligible employees, and

• The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program