Job Information
City of New York Systems Administrator in New York, New York
Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $92,236-$106,071.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The Infrastructure and Support group provides, manages, and supports the Agency’s technology infrastructure, software, and services. Infrastructure and Support comprises the Service Desk, IT Technical Support, Infrastructure, Production Support, and Telecom Management.
Under supervision, with latitude for independent action and the exercise of independent judgment, the Systems Administrator is responsible for managing and maintaining all Wintel Physical/Virtual Servers and Storage Infrastructure and providing Tier III support.
The candidate specific duties will include, but not limited to:
Plan, design, install, configure, secure, maintain, and support all Wintel physical, virtual servers and storage infrastructure.
Analyze, monitor server resources utilization to ensure optimum server storage performance by alleviating the bottlenecks.
Develop, validate, implement and maintain an overall strategy to patch Servers including security updates on a regular schedule to be in compliance with NYC Cyber Command Directives and Advisories.
Configure, implement and administer Domain Controllers, File, Print, Remote Access, and Terminal Servers.
Administer access to network, directory, file, folder share, and computing device system by enforcing ACS’ IT security policies, procedures, and audit controls.
Administer Active Directory user domain including management of user accounts, computer accounts, security groups, organizational units, and group policies.
Create, test, implement, and maintain standard image for Server, Desktop, Laptop, and mobile devices and software installation packages.
Develop and maintain backup and recovery procedures, archive schedules and manage daily backups.
Ensure that all changes to the environment adheres to established Change Management policies and procedures.
Maintain disaster recovery configurations for Wintel infrastructure, perform periodic disaster recovery test and maintain disaster recovery documentation and procedures in support of Wintel and storage architecture.
Manage mobile devices using MDM solution.
Liaise with NYC and NYS agencies network management teams to ensure proper service delivery of their services to ACS users.
Work closely with various Teams and Groups such as Telecommunications, Network Operations, Desktop Support, Database Administrators and other System Administrators to resolve Wintel reported issues.
Evaluate new systems and application requirements related to server and storage requirements.
Create and maintain Developed Systems Solutions Architecture Diagrams using MS Visio.
Lead and develop comprehensive project plans for Wintel/Storage projects.
Develop timelines and work breakdown structures.
Evaluate and recommend Wintel based technology solutions to support business needs.
Setup and monitor system alerts to provide 24x7 support and high availability.
Liaise with vendors to troubleshoot technical issues.
Respond to Service Desk tickets for technical support ensuring timely follow up and resolution.
Prepare system configurations and management support documentation.
Maintain inventory of Windows Servers hardware and software assets.
Special Note:
Occasional lifting and transport of equipment.
Work in confined spaces i.e. network closets.
Available to work after hours and weekends as needed.
ADDITIONAL INFORMATION
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $92,236-$106,071.
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID#638189.
No phone calls, faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
Qualifications
Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition, all candidates must have the following:
A baccalaureate degree from an accredited college, and two years of satisfactory full-time (not classroom based) experience in local area network planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management; or
A four-year high school diploma or its educational equivalent and six years of satisfactory full-time (not classroom based) information technology experience of which at least 2 years must have been as described in "1" above; or
A masters degree in computer science or a related field from an accredited college may substitute for one year of experience. However, all candidates must have at least one year of satisfactory (not classroom based) full-time information technology experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.