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IBM Site Reliability Engineer OS and Middleware in New York, New York


DevOps is the combination of cultural philosophies, practices, and tools that increases an organization's ability to deliver applications and services at high velocity: evolving and improving products at a faster pace than organizations using traditional software development and infrastructure management processes. This speed enables organizations to better serve their customers and compete more effectively in the market. DevOps Engineer in Global Infrastructure domain engages in a wide variety of cloud migration and cloud adoption projects using the DevOps model for users of our services and partners, providing collective experience from across the IBM Cloud customer base. We're obsessed about delivering strong success for our users, and use DevOps models, practices, and tools along with expertise from across CIO to provide users with the best possible outcomes. Key Responsibilities are: Work in Agile, collaborative environment to build, deploy, configure, and maintain systems, which may include software installations, updates, and core services. Manage problem identification, system architecture definition, software specification and design, implementation, testing, customer training, and deployment of open source solutions. Work with development teams to enable a continuous integration environment that sustains high productivity levels and emphasizes defect prevention techniques. Ability to automate test and deploy the code and monitor. Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation. Manage Infrastructure. Drive incidents/ RCA/ the corrective and preventive actions to closure. Build common tooling to solve problems, automate and ensure problems are not repeated.

Your Role and Responsibilities

As a Site Reliability Engineer, you will be responsible for day-to-day onboarding, migrating, and managing application infrastructure and hosting solutions, as well as ensuring those solutions can perform at scale. You will work within a cross-functional team to deliver cloud solutions including the migration and restore of customer environments.

A key enabler of success for you will be the constant improvement of our ability to deliver value to IBM's clients and the support business through the adoption and refinement of Agile practices. You will be responsible for infusing Agile into our culture and realizing tangible results. The quick, quality delivery of value and tools is highly prized.

We work in small, cross-functional teams with big goals, so you will need to be adaptive and a clear communicator. We strive to produce scalable solutions, and you will need to drive the creation and perfection of frameworks that produce those outcomes.

Required Technical and Professional Expertise

  • 4+ years experience supporting application infrastructure including RHEL OS as well as WAS and DB2 Middleware

  • Experience building, maintaining, scaling, and monitoring containerized orchestrations (Kubernetes, Docker, OpenShift, etc.) with enterprise tools

  • Experience in establishing automated frameworks using modern CI/CD tools (Jenkins, Travis, Docker, etc)

  • Understanding and application of QA concepts (frontend testing, back-end testing, etc.)

  • Adaptive to ambiguity and willing to change in an Agile environment

  • Experience implementing and maintaining DevSecOps frameworks and practices

  • Comfortable multi-tasking and working as part of a global team, as well as working independently and taking ownership

  • Experience working in a dynamic, cross-functional team

Preferred Technical and Professional Expertise

  • Bachelor's degree in Computer Science or related field, or equivalent practical experience

  • Experience with modern scripting languages

  • Demonstrated ability to operate within short release cycles

About Business UnitThe Chief Information Officer (CIO) organization, led by Kathryn Guarini, owns IBM's internal

IT strategy and provides the tools, computers, devices, and infrastructure that IBMers use to

do their jobs every day. We also own the more than 4,000 applications that keep IBM running,

from supply chain and logistics, to sales and marketing and finance systems.

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

  • Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.