RXR is an innovative real estate investment manager, operator, developer, and place-maker committed to applying a customer and community-centered approach to acquiring, operating, and building properties and to providing services and products that create enduring value for all stakeholders. Headquartered in New York with a nationally-scaled platform, RXR is a 450+ person, vertically integrated investment manager with expertise in a wide array of value creation activities, including acquisitions, asset and portfolio management, property operations, development, construction, leasing, and technological innovation. RXR is an active investor in real estate credit, rental housing, commercial property, and property technology through value-added and opportunistic investment strategies.

The RXR platform manages 93 commercial real estate properties and investments with an aggregate gross asset value of approximately $18 billion, comprising approximately 30.5 million square feet of commercial properties, a multi-family residential portfolio of approximately 9,400 units under operation or development, and control of development rights for an additional approximately 3,000 multi-family and for sale units as of December 31, 2023. Gross asset value compiled by RXR in accordance with company fair value measurement policy and is comprised of capital invested by RXR and its partners, as well as leverage.

Reporting to a Portfolio Property Manager, the Senior Property Manager is located on-site and is directly responsible for tenant satisfaction as well as portfolio value maximization. Tenant satisfaction and retention are created with tenant-focused touchpoints including the initial installation of the tenant, fostering two-way communication channels, implementing clearly understood life safety programs, and responding to tenant requests in a timely and effective manner. The Senior Property Manager is expected to maximize portfolio value by maintaining the commercial property, overseeing budgets, managing operational expenses, and by identifying and implementing capital improvements that will increase the efficiency and value of the property. The Senior Property manager will operate in in alignment with the vision, mission and strategy of RXR and in a manner consistent with our core values.

Responsibilities

• Supervise and evaluate the job performance of the property management team

• Cultivate healthy relationships with tenants

• Oversee tenant installation and communication, including new tenant walkthroughs with the RXR Construction team

• Establish and implement Life Safety Procedures and monitor performance

• Establish and implement building maintenance procedures and monitor performance

• Create and monitor operating budgets; assist with Portfolio Capital Budgets

• Liaise with internal departments to analyze monthly and annual variance reports, evaluate escalation income, and evaluate the status of capital expenditures

• Review and approve all proposals and invoices related to building operations

• Working closely with relevant RXR internal departments, ensure all building operations are in line with RXR procedures and policies

• Create and receive approval for capital improvement work

• Maintain Building Management Systems and analyze performance

• Solicit, evaluate and implement service contracts

• Utilize relevant systems (such as Avid, Monday.com) to complete tasks

• Participate in firm-wide initiatives as needed

Experience and Education

• Bachelor’s degree preferred

• 10+ years of Building Operations/Management experience; must have New York City Class A Office Building (Commercial) experience

Required Qualifications

• Excellent written and verbal communication skills

• Excellent Microsoft Excel and Word skills

• Demonstrated understanding of accounting procedures and financial reports

• Ability to cultivate and maintain relationships at all levels, including vendors relationships

• Demonstrated ability to lead a team and overcome challenges

• Resilient, positive attitude

• Expert understanding of the breadth and depth of infrastructure and operations systems of commercial properties (HVAC, Plumbing, Electrical, Telco, Roofing, etc.)

• Demonstrated understanding of all NYC Local Laws

Preferred Qualifications

• Working knowledge and experience with AVID, Angus and Kardin preferred

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary/rate, several factors may be considered as applicable (e.g. location, years of service, specialty, education, relevant experience).

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RXR is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

RXR is committed to the full inclusion of all qualified individuals. As part of this commitment, RXR will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact 516-506-6847.