Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD is seeking an accomplished candidate for the position of Senior Program Manager in the OSOW unit. OSOW provides New York City young adults between the ages of 14 and 24 with paid internships and job placement. Participants work in a variety of entry-level jobs in the nonprofit and private sectors. In addition to providing a safe and well-supervised work experience to young adults, OSOW also offers workshops that cover valuable work readiness topics such as demonstrating good workplace habits and skills, exploring career interests, exposing opportunities to continue education and social growth and understanding the importance of financial literacy. Programs are located in community-based organizations in all five boroughs of New York City. The OSOW programs is a job training, employment and education program that builds on the OSOW experience and offers NYC young adults the opportunity to strengthen their work readiness skills, explore careers, and receive academic support, including opportunities to inform plans for postsecondary education. Under the supervision of a OSOW Deputy Director, with latitude for independent decision making. The Senior Program Manager will be responsible for monitoring 10+ contracts and will perform the following duties: - Monitor and assess OSOW Providers performance to ensure program administration and practices result in high quality services to youth;

• Clearly communicate program policies and procedures to guide OSOW Providers and ensure they achieve contractual goals including but not limited to recruitment, job development, data entry, enrollment, placement, timekeeping, payroll, monitoring, evaluation, counseling, program budgeting and file upkeep;

• Ensure fiscal responsibility and provide technical expertise in the submission of program work scopes, budgets and pre-program documentation;

• Utilize DYCD’s web-based information management systems including program and contract performance systems;

• Conduct field visits to providers’ program sites and offer technical assistance at pre-program assessments, during the summer and post-program.

• Complete audits of program records at provider sites and make ad-hoc visits to support special initiatives and events as needed.

• Ability to represent/communicate on behalf of the agency by attending public events, to share program related information while adhering to all government policies, rules and regulations

• Supervise seasonal staff, distribute assignments, review and log/track monitoring reports

• Compile, analyze, and process all reports/data supporting provider performance statistics to inform and support management decision-making;

• Other projects and tasks as needed to support the OSOW unit and programs.

• Flexible schedules are required and are at the discretion of your supervisor based on the program needs.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.