JOB DESCRIPTION

Senior Medical Records Clerk, Medical Records, Mount Sinai Morningside - Full Time, Saturday-Wednesday, 8am-4pm

To perform complex clerical duties requiring independent judgment relating to the storage, retrieval and maintenance of medical records. Performs clerical work requiring application of various work methods and procedures and familiarity with Medical Record Department functions, policies, and practices. Is responsible for providing service to the patients/customers of the Hospital Center. Is cognizant of the philosophy, standards, objectives and policies of the Medical Record Department and the Hospital Center.

RESPONSIBILITIES

1. Demonstrates the ability to perform technical/service/clerical tasks.

2. Retrieve medical records for all requestors and prints necessary documents from appropriate medical record systems (Epic, OnBase, PRISM, hardcopy charts, other)

3. Receives, checks, edits, assembles, analyzes, sorts (alphabetically or numerically)

4. Scans medical record documentation into OnBase in accordance with department policies and procedures.

5. Scans documents and reports into the Epic EMR, OnBase Document Imaging/Records Management system. Performs point of care scanning functions on the nursing units and post discharge scanning once the chart has been received in the HIM Department.

6. Indexes records and information through manual or automatic indexing; assigns document types and reviews hard copy documents that have been captured during scanning.

7. Performs quality control verification for departmental processes and systems including Performance Improvement and Quality Control review in accordance with Hospital Policies and Procedures.

8. Reviews Stockamp/Trac requests daily and facilitates delivery of medical record copies to the Patient Financial Services Department.

9. Reviews audit requests from internal and external requestors and facilitates delivery of medical record copies to requestors.

10. Responds to requests for information from third party requesters (physicians, insurers, attorneys, courts of law, etc.) including subpoenas.

11. Performs photocopying of complete medical records and medical record abstracts for requesters.

12. Utilizes departmental systems, including META-chart tracking,

13. Eagle Information System, EPIC EMR, QUIC Lists, OnBase, MModaltranscription/dictation System, CIOX correspondence, etc., to locate, maintain and update information required to perform duties.

14. Facilitates delivery of medical record copies by hardcopy or electronic methods.

15. Works with the CIOX, the MSHS ROI vendor to ensure prompt completion and delivery of medical record copies to requestors.

16. Performs research to efficiently merge EMR and hard copy medical records and demographic data as required to ensure visit history information is the same as information in the Eagle registration system.

17. Receives, sorts and routes incoming mail, as required.

18. Provides front desk and telephone coverage and may act as receptionist or as backup for another member of the clerical staff.

19. Performs medical record analysis using Epic reports and system applications to monitor/track deficient and delinquent medical records.

20. Responds to inquiries regarding deficiencies, documentation requirements and physician assignment.

21. Facilitates completion of deficient and delinquent medical records by monitoring of Epic reports, 3M reports, Epic EMR documents, and communication with medical staff membership regarding their respective chart completion status.

22. Works with the Coding Managers to obtain pathology reports, operative reports and other incompletes documents to facilitate final coding of medical records when accounts have been placed on hold due to incomplete charting.

23. Tracks dictation sent to and received from transcription service including MMODAL and Epic error queue.

24. Verifies and validates transcription services reports.

25. Provides daily productivity and statistical information to supervisor/manager.

26. Maintains established hospital/departmental/unit policies, procedures, objectives, quality assurance, safety, environmental and infection control.

27. Assists in the care and maintenance of department equipment, including reporting systems problems to Help Desk and/or appropriate departmental staff.

28. Attends meetings as required, including in-service education meetings.

29. Provide excellence in customer service including answering telephones promptly and courteously and in email communications.

30. Maintain confidentiality of Protected Health Information (PHI).

31. Other duties as assigned.

Organizational/Managerial

1. Participates in departmental quality improvement activities.

2. Maintains patient/employee confidentiality in the management of information.

3. Observes the Health Care System’s compliance policies

4. Demonstrates a professional, courteous, and respectful attitude in dealing with patient’s families, and co-workers.

5. May be required to perform other duties as assigned or perform other duties when

Attendance and Punctuality

Adheres to the Hospital Center’s policy on attendance and punctuality.

Communication/Relationships

1. Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others.

2. Displays courtesy, tact and patience during interactions with all members of the hospital and extended community.

Attendance and Punctuality

Adheres to the Hospital Center’s policy on attendance and punctuality.

QUALIFICATIONS

High School graduation or its equivalent plus at least 2-3 years of prior medical record department experience. Associates Degree preferred.

None required, Registered Health Information Technology Certification preferred, RHIT (Registered Health Information Technician).

Collective bargaining unit: SEIU 1199-MSSL

SEIU 1199 at Mount Sinai St. Luke's, BII - Medical Records - STL, Mount Sinai St. Luke's

REQUIRED SKILLS

Microsoft Office Suite

ABOUT US

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Requisition ID : 3013896