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American Express Senior Manager-Risk Management in New York, New York

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Job Responsibilities

  • Implementing Strategies: Develop and execute strategies to mitigate account takeover fraud, leveraging advanced analytics tools and technology to detect and prevent fraudulent activities effectively

  • Building Key Capabilities: Identify and prioritize key capabilities required to combat account takeover fraud, including fraud detection algorithms, authentication methods, and customer education initiatives in collaboration with money movement and servicing teams

  • Risk Assessment and Monitoring: Conduct ongoing risk assessments to identify emerging threats and vulnerabilities related to account takeover fraud. Implement robust monitoring mechanisms to detect suspicious activities and patterns in real-time, enabling prompt intervention and response.

  • Cross-Functional Collaboration: Work collaboratively with cross-functional teams, including product development, cybersecurity, compliance, legal, and customer support, to ensure a holistic approach to fraud risk management. Foster a culture of collaboration and information sharing to enhance the effectiveness of fraud prevention efforts.

Minimum Qualifications

  • Successful candidate should possess minimum of 2 years of experience in Risk Management or an educational degree in Business Analytics

  • Ability to leverage data and analytical insights to mitigate losses while balancing customer experience

  • Ability to design and develop fraud solutions using SQL, Python or other programming language

  • Strong thought leadership

  • Strong ability to drive results

  • Strong interpersonal, written, and verbal communication skills

  • Degree in Engineering, Mathematics, Statistics, Economics, Business Analytics or related fields is strongly desired

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Risk

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25001675

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