Introduction

The Senior Information Architect, is a key player in improving the IBM.com global website experience. This role involves collaborating on IA and content strategy efforts with a team of taxonomists, information architects, developers and content strategists. You'll work with a team that plays a crucial role in enhancing the organization and effectiveness of our digital presence and the underlying systems that connect it.

If you're excited about improving user-centered digital experiences, have experience in developing and implementing enterprise IA strategies, and enjoy collaborating with a global team, we'd love to hear from you. Join us in shaping the future of our digital landscape!

Your Role and Responsibilities

• Collaborate with development teams to translate information architecture concepts into scalable and efficient technical solutions, leveraging your experience in web technologies and frameworks.

• Lead and review comprehensive audits to identify and resolve issues related to broken links, URL structure inconsistencies, and other technical content challenges, continuously evolving site-wide guidelines to maintain optimal performance.

• Collaborate on the research, development and implementation of comprehensive strategies to enhance site-wide information architecture, ensuring cohesive and intuitive navigation across all digital touchpoints.

• Direct the efforts of content managers, researchers, and UX designers to refine content organization and information architecture, ensuring alignment with overarching strategic content initiatives and standards.

• Engage with Product Owners, senior Stakeholders, and cross-functional teams to resolve quality-related issues and align macro-IA strategies with business objectives, driving consistent and effective outcomes.

• Document information architecture guidelines, standards, and best practices.

Required Technical and Professional Expertise

You must bring a strong technical background, a collaborative attitude, and the ability to think strategically and holistically. If you have a passion for technology, user experience, and driving innovative solutions, this is the perfect opportunity for you.

• Proven experience as an Information Architect or similar role.

• Deep understanding of web technologies, content management systems, and development methodologies.

• Experience in creating and implementing taxonomies and metadata standards.

• Strong analytical and problem-solving skills, with a keen attention to detail.

• Excellent communication skills, with the ability to translate complex requirements into clear and actionable solutions.

• Bachelor's Degree in Information Science, Content Strategy, User Experience (UX) Design, Information Architecture or a similar field.

Preferred Technical and Professional Expertise

• Extensive experience with Adobe Experience Manager (AEM), including its taxonomy, customization, and optimization for large-scale, global websites.

• Proven track record in developing and implementing modern Information Architecture strategies, including the use of breadcrumbs, building sitemaps, and schema markup.

• Sophisticated understanding of web quality standards and best practices.

• Demonstrated ability to collaborate with cross-functional teams, including information architects, content strategists, researchers, and UX designers, to refine content organization and information architecture.

• Experience conducting comprehensive audits to identify and resolve technical issues such as broken links and URL structure inconsistencies and evolving global guidelines for optimal performance.

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being.

• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs.

• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.

• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.

• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.