Tommy John is a comfort-focused lifestyle brand committed to solving the problem people have with their clothing. Most well-known for reimagining the fabric, fit, and function of underwear and undershirts, Tommy John has spent the past decade making the online and in-store shopping experience more comfortable. We are constantly on a mission to add smart, innovative, and proactive team members and are looking for a Senior Email Graphic Designer to come join our New York based headquarters on a temp to perm basis. Our HQ Office is located in Lower Manhattan and the team is on-site 3 days per week.

Position Overview

Reporting to the Director of CRM Marketing with a dotted line to the VP of Brand & Creative, the Senior Email Graphic Designer will have a strong design ethos & aesthetic and a thirst to build a compelling and premium visual presence for Tommy John's brand experience. The ideal candidate is motivated, has a self-starter mentality, possesses foundational design skills across the digital medium, and has a clear understanding for an omni-channel creative approach & fully understands the customer experience when it comes to DTC brands.

Primary Responsibilities

• Design and execute all email layouts based on strategy & briefs for triggered, journey based campaign blasts and promotional sends while adhering to calendar & business needs

• Work under Marketing to plan detailed campaign deploys and variations for testing

• Partner closely with Creative to abide by brand guidelines and receive creative concept inputs, inclusive of photography and other assets 

• Collaborate with cross-functional partners for QA and approvals

• Prepare designs for creative marketing presentations and reviews

• Ensure the digital customer experience via CRM deliverables, and therefore user journey on-site, is consistent, on-brand, and pointed

• Lead all creative digital touch points: design full conceptual programs such as loyalty, welcome series, etc. and provide options for testing format

• Execute campaigns in other targetable communication channels, including but not limited to: email campaigns, SMS/MMS, and push notifications

  Qualifications, Skills, & Experience

• Bachelor's Degree in Graphic Design, Visual Communication, or related field

• Minimum 5 years of experience in Graphic Design role at a similar DTC apparel brand

• Demonstrated alignment with TJ core values: Humble, Adaptable, Mindful GSD 2.0, & Curious

• Previous experience working in the email service provider (ESP) Klaviyo & a deep understanding of targeting, campaign building, QA, and scheduling 

• High Proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign; Premiere & After Effects are a plus but not required)

• Strong presentation skills

• Possess a consumer-first mentality

• Passionate about digitally led graphic design

• Ability to work at a fast pace on varied creative projects

• Exemplary attention to detail and time management skills

• Knowledge of DTC marketing best practices

• Previous experience at a best-in-class, digital-led marketing agency or brand

• Strong preference will be given to candidate with the ability to be on-site in our HQ Office in Lower Manhattan 2-3 days per week

  Pay Range: $45 to $50 per hour

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