Job Description

IMPORTANT NOTE: ONLY CANDIDATES WITH A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE WILL BE CONSIDERED. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Customer Operations Division has oversight of the Department of Finance business centers, City Register’s Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF. The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department’s enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses.

The Adjudication Division is responsible for conducting hearings on all parking and camera violations issued in New York City. It hosts in-person hearings in the business centers and conducts hearings by mail, web, and mobile app. In addition, the judges hear appeals of parking ticket determinations, and a special unit for Commercial Adjudications conducts hearings and appeals on tickets issued to commercial vehicles.

The Records Retention Clerk position is a new and necessary position in the division which will serve to support the daily operations of the Division and the Administrative Law Judges (ALJs) adjudicating parking summonses on behalf of the City.

The Records Retention Clerk is responsible for:

• Organize records and documents to be archived at the warehouse, using the records retention system to ensure that the maintenance, retrieval, inventory, retention, and destruction of all records are in accordance with the Agency's record retention policy.

• Prepare, fill, and create bar codes for boxes with the documents that are ready to be archived.

• Set up completed boxes to be picked up by Facilities Management and move new boxes in place for next pick up.

• Review appeals claims against DOF records, such as Decision and Orders received by the respondent and databases, such as STARS, (the system of record), verify all information; assist the public to make sure they know their hearing determination as well as the proper amount owed for their summons(s).

• Prepare files for the appeals panel to adjudicate for respondents choosing to have their appeals heard by mail.

• Assist with reviewing and distributing all incoming mail to the staff for processing.

Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.