JOB DESCRIPTION

The Project Manager III (AKA Senior Project Manager) provides support from a program management perspective for the improvement of quality, operational or clinical effectiveness. The Project Manager III focuses on new initiatives to integrate clinical innovation and operations. This individual reviews, analyzes, and evaluates business needs of projects assigned and serves as the liaison between the business and the clinical teams. They are responsible for creating and refining clinical, business and health system requirement, and works closely with internal team members, stakeholders, collaborators, and participating facilities to ensure that projects are conducted in a timely manner in order to achieve goals within defined budgets by creating POCs, Project Charters and Work Breakdown Structures.

The Project Manager III plays a pivotal role in a dynamic, clinical/operational environment by serving as an operations point of contact, overseeing the daily operations and management of multiple programs/projects/initiatives. They will demonstrates the ability to manage multiple projects successfully.

RESPONSIBILITIES

1. Leads project teams and attend high level meetings, providing project management of system wide projects related to the clinical operations and improvement of the quality outcomes of the member hospitals of Mount Sinai Health System under direction of the Vice President. Identifies major phases, implementation sub-steps, key stakeholders, timelines, resource needs, and potential obstacles for each project to build a comprehensive project plan. Utilizes standard project management tools and summary documents to track and communicate status of projects.

2. Analyzes business needs and ensure that functional and technical requirements are documented.

a. Develops POCs, Project Charters, Project and Business Plans.

b. Identifies project stakeholders; determine their needs and expectations.

c. Develops communication strategy and establish communication plan.

d. Performs necessary investigations, analyses, and evaluations to determine project feasibility.

e. Prepares routine project status reports.

f. Ensures facility resources meet site management, information technology, and data monitoring objectives.

g. Provides regular project status information to team members, including attending required meetings and follow-up on action items.

h. Ensures adherence to protocols, procedures, and project plans.

i. Establishes project goals and measurements of success.

j. Ensures each project deliverable has clear completion criteria and acceptance plan.

k. Maintains all relevant documentation and communications as part of program library.

3. Provides direction and support to the project team ensuring the team is informed of all project changes, decisions, etc. that may affect the success of the project.

4. Establishes and maintains collaborative relationships within the system in order to obtain information and content from providers and colleagues to foster successful project completion.

5. Supports short and long term operational/strategic business activities - by developing, enhancing, and maintaining project information and models. Develops and implements effective/strategic business solutions through research and analysis of business processes.

6. Develops and manages best-practices and tools for performance improvement, plan execution, and management. Identifies and manages performance improvement dependencies and critical path issues.

7. Serves as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, and team interactions and deadlines.

8. Adheres and assists with clinical operations and project specific quality documents (for example: SOPs, work plans/practices, training guides).

9. Provides adjunct analysis of the business and/or clinical processes related to a project.

10. Serves as the liaison by understanding and interpreting business requirements, mapping process models, designing technical solutions to satisfy requirements, and completing formal system piloting.

11. Supports department leadership to achieve project goals for submission and approvals, facility initiation, source document verification, data monitoring, ownership and accountability, and facility/site closure.

12. Collects, organizes, and summarizes materials for presentations by leadership as needed. The Senior Manager is also expected to play a role in presenting data and analyses to key stakeholder groups independently, as requested.

13. Provides adjunct analyses of the business and/or clinical processes related to a project in order to inform the project plan and assist the Vice President with information to make decisions to move the project to successful implementation.

14. Develops or assists in the development of work plans, task sequencing, and runs test cases to evaluate the extent of how tasks may be performed concurrently.

15. Supports short and long term operational/strategic business activities by developing, enhancing and maintaining project information and models. Also develops and implements effective/strategic business solutions through research and analysis of data and business processes.

16. Demonstrates the ability to coordinate or manage multiple projects across the Health System.

17. Develops a budget for the project and is responsible for the allocation of resources. Ensures all staffing requirements and allotment of available resources to various phases of project are met. Ensures all staffing requirements and allotment of available resources to various phases of project are met.

18. Other duties as assigned

QUALIFICATIONS

Education Requirements

BA/BS required, preferably in Information Technology, Science or Business Administration Degree, or related field . Master’s degree in any of the following areas preferred: MPA, MPH, MBA.

Experience Requirements

5-7 years experience in clinical informatics, healthcare operations, information technology, marketing and/or related functions. Clinical and/or operational healthcare experience in the areas of project management, change management, health care management preferred.

ABOUT US

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Requisition ID : 3018363