Job Description

ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES

Major Responsibilities

• Under general direction, with latitude for independent initiative, perform very responsible work in the planning, implementation, coordination and monitoring of Hart Island visitation and tours.

• Provide administrative and scheduling support for visitation to Hart Island for official business and for the general public.

• Manage initiatives and projects, liaising with other divisions, agencies, elected officials, community boards and community-based organizations.

• Produce division communications, including correspondence, memos, project scopes, maps, photographs, form and summaries, status updates and the dissemination of information to borough personnel, in addition to liaising with agency communications team on responses to press and other inquiries.

• Provide outstanding customer service to the public in person, via email and on the phone; coordinate resolutions to issues requiring immediate attention with management and supervision.

• Coordinate with other agency divisions such as Planning and Development, Press Office, Government Relations, Natural Resources Group, Legal, Budget, Public Programs, Urban Park Service, Arts and Antiquities and Special Events.

• Collect and submit accurate data, forms and reports to meet internal/external required deadlines.

• Track and analyze OTPS spending and trends; submit corresponding weekly reports.

• Attend and lead virtual and in-person meetings and events related to Hart Island and its operations.

• Respond to requests from other Parks divisions and Agency partners as well as press and elected officials.

• Answer calls and inquiries for general information about Hart Island and the visitation process, and direct other related questions to appropriate partner Agencies.

• Liaise with key stakeholders within Parks, HRA/DSS, DOT, DORIS, OCME, City Hall and the burial operations vendor.

• Assist with Special projects or assignments as needed.

How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 704102.

All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.

*Current Employees please include your ERN and Job ID# 704102 on your cover letter and resume.

Work Location: Ranaqua, Bronx

NOTE: All resumes must be received no later than the last day of the posting period.

nyc.gov/parks

MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.

For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)

COMMUNITY COORDINATOR - 56058

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.