Program Manager V

BC forward is currently seeking an initiative to take Program Manager V (Sales operation for Remote -Location.

Position Title: Program Manager V (Sales operation)

Location: Remote

Anticipated Start Date: 6/24/2024

Please note this is the target date and is subject to change. BC forward will send official notice ahead of a confirmed start date.

Expected Duration: 06+ Months Contract.

Job Type: Contract

Pay Range: $85 to Max $90/HR W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Summary

• The main function of the program manager is to drive global process standardization, design, and Internal/3rd Party Tool implementation projects across our sales organization. The role will be a part of the Sales Strategic Planning & Operations team, that oversees group strategy and operational execution. The primary objectives of this role are to (a) assess the efficiency of our Operating Model, (b) identify, design and implement process/ tool improvements and (c) own operational processes globally with the intent of continuous improvement to the way the business operates. The role partners deeply with stakeholders across all Sales Teams and cross-functional partners (including Product Management, Legal, Engineering, Finance etc.).

Job Responsibilities:

• Drive operational excellence and rigor based on review of current processes through documentation and analysis of process and data flows and the identification of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business.
• Design new global process flows as well as internal tool/CRM/3rd party tool requirements and run point on implementation in partnership with Product/Engineering.
• Drive global standardization and operational alignment across various Go-To-Market approaches.
• Lead the operational vision for process domains, manage a wide variety of projects simultaneously and balance long-term solutioning with continuous improvement and tactical wins.
• Regularly communicate with stakeholders across the Sales organization to define global Operations roadmap, execute projects and establish effective feedback loops with central/regional teams.
• Partner and influence numerous cross-functional partners across the organization, including Product Management, Engineering, Legal, Privacy, etc. to ensure best in class collaboration across all Operations projects.
• Synthesize project work for leadership consumption to make effective, analytically driven decisions regarding the global operating model.
• Willingness and ability to work with stakeholders across multiple time zones.

Skills:

* Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.

* Strong ability to work independently and manage one's time.

* Extensive experience in process design, standardization, and continuous improvement.

* Track record of working directly with Internal Product teams on the design and implementation of internal tool development projects and/or 3rd party solutions.

* Demonstrated problem solving experience, providing sound business insights and recommendations.

* Proven experience working independently, managing multiple projects simultaneously and to drive initiatives in a cross-functional environment.

* Proven stakeholder management experience - including managing multiple partners simultaneously.

* Demonstrated experience presenting technical content to general audiences. Advanced Excel and PPT skills.

* Strong knowledge of business and management principles involved in strategic planning, resource allocation.

* Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Education/Experience:

* Bachelor's degree in a numerate or business-related subject (Business Management, Finance, Statistics, Finance, Computer Science, Mathematics, Information Systems, etc.).

* Experience in multiple different Sales Go-To-Market motions, including Outsourcing Operations (preferred).

* Experience in Change Management (preferred).

* Experience in being a member of globally operating organizations within a matrix structure (preferred).

* PMI or PMP certification (preferred).

Must-Have Skills

• Project management exposure - managing projects that involve multiple stakeholders (cross functionally)
• understand CRM technologies/internal tooling for sales
• Sales analysis and sales revenue performance knowledge ( data analytics - excel and tableau - SQL preferred)

Nice-to-have Skills

• PMI or PMP
• Change management experience
• Product development experience - know how to build a tech product

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 223641 when responding to this ad.

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Salary Details

This salary was provided in the Job Posting.

$85-$90

Hourly Salary

Job Snapshot

Employee Type
Contractor

Location
New York, NY (Onsite)

Job Type
Sales

Experience
Not Specified

Date Posted
06/14/2024

Minimum Salary: 85.00 Maximum Salary: 85.00 Salary Unit: Hourly