On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to improve flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Content Operations is ultimately responsible for successfully delivering Disney’s entertainment and sports content to millions of people every day! This involves developing, operating, and managing a global content supply chain – the myriad of steps involved from taking a finalized TV show/movie, or live piece of content, from inside Disney to audiences around the globe, in their preferred language and format. This team also handles technology operations in Latin America, Europe and Asia Pacific.

Responsibilities and Duties of the Role:

• Collaborate with business partners to understand and clearly synthesize requirements based on business value

• Organize requirements into actionable user stories with detailed acceptance criteria

• Lead maintenance and prioritization of product backlog, ensuring transparent, well aligned & justified prioritization within your area of responsibility

• Own User Acceptance Testing (UAT), working in collaboration with Operations & Change Management to ensure successful launches of new features

• Partner with engineering, design and program managers to implement solutions aligned with the product strategy and Content Platforms strategic goals

• Identify product improvements and take initiative to bring them to fruition in an iterative process

• Active use of product frameworks and tools to document information in a structured way (user journey maps, flow, information architecture, etc.)

• Own system processes, user guides, and training materials on product features where needed

Required Education, Experience/Skills/Training:

Minimum Qualification

• Bachelor’s degree

• 3+ year of product management experience, preferably in Enterprise technology

• Demonstrate ability to define Product Roadmaps

• Exposure or experience with Agile development tools, such as Jira and Confluence

• Demonstrate strong presentation and ability to clearly communicate goals, status, and issues

• Demonstrate strong technical writing skills

• Demonstrate understanding and ability to write and prioritize user stories

• Demonstrate ability to adjust and pivot as business strategy and product priorities shifts

• Exhibits a clear understanding of development process, methodologies, and tools

• Experience conducting business partner discussions to define functional requirements, with a progression in complexity

• Excellent written and verbal communication skills – able to distill information accurately and convey it (verbally and/or written) to business partners and internal technology teams

• Strong sense of ownership and accountability with impeccable follow-through

• Strong prioritization and organization skills with experience juggling time-sensitive requests from multiple business partners

Preferred Qualifications

• Bachelor’s degree in technology related fields, such as Information Systems, Computer Science, or similar field preferred

• MBA or Masters in related technical field preferred

• Prior work experience in Enterprise technology

• Knowledge of or experience in media & entertainment industry

• Enthusiasm and interests in Disney brands

• Understanding of media production workflows, digital video workflows, or consumer-facing video product features

• Expertise in the entertainment industry (having worked in a studio, production company, agency, distributor)

• Experience in metadata, master data and/or supply chain.

The hiring range for this position in California is $112,600 to $151,000 per year and New York, New York is $118,000 to $158,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job ID: 10091702

Location: New York,New York

Job Posting Company: Disney Entertainment & ESPN Technology

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.