Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health’s Analytics & Behavior Change (A&BC) is an organization working to solve some of the most challenging problems at the intersection of technology and healthcare. A&BC leverages advanced analytics, machine learning, modeling, and a hypothesis-driven approaches to transform data into actionable, customer-centric insights to drive growth, improve health outcomes and access to health care across all our businesses in CVS Health. Our teams build next generation data and machine learning platforms and software products that help power CVS Health to make healthier happen for 100+ million customers.

The A&BC organization is looking to grow its Strategy & Product team. Join us as we embark on an exciting journey to drive a transformational shift in how CVS Health leverages technology and analytics to become the leader in healthcare in the U.S.

As a Product Manager within A&BC you will be responsible for leading the development and launch of analytic powered applications to internal and external users. This role requires a strong understanding of product management, data analytics and business strategy. The ideal candidate will be able to work effectively with cross-functional teams to bring analytics-focused products to market. Additionally, as a Product Manager you will support the dissemination of best practices (design thinking, agile methodologies and more) to support A&BC in its product transformation.

Responsibilities:

• Develop user stories, acceptance criteria, and detailed product specifications to communicate feature requirements to data science, engineering and stakeholder teams

• Support engineering and data science teams to implement features by clarifying requirements, facilitating technical discussions, and helping technical team members to understand users and the business

• Facilitate problem solving and prioritization across teams, factoring in trade-offs between speed, scalability and quality

• Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses

• Collaborate with designers to create UX flows, wireframes and product designs

• Define, monitor and analyze product performance metrics, identifying opportunities for improvement and optimization

• Draft, refine and communicate business cases to key stakeholders to obtain input and buy-in

• Work with end-users, stakeholders, and leadership to continuously evolve the product roadmap

• Identify and mitigate interdependencies proactively

• Demonstrate and support dissemination of best practices for product management, product development, release management and user support

• Champion Agile methodologies and lean practices in product development

• Support the establishment and maintenance of release-management, product planning and launch frameworks

• Develop and execute strategies for proactive user support and issue resolution

You will be working in a hybrid role (2-3 days/week, every other week) in our CVS Health office in NYC.

Required Qualifications

• 2+ years' experience working cross-functionally with Engineering teams

• 1+ year experience in Product Management, Technical Product Management or Product Management-adjacent experience (Partnering with Engineers)

• 1+ year experience communicating technical concepts and implications to Data Science and Engineering teams

• 1+ year experience working with user experience design and testing methodologies

• 1+ year experience with Stakeholder management, driving outcomes in complex environment

• 1+ year experience working with Agile methodologies and software

Preferred Qualifications

• Strong verbal and written communication skills

• Experience building workflow applications that leverage genAI

• Proven track record of managing all aspects of a successful product throughout its lifecycle

• Understanding of data science concepts

• The ideal candidate should be passionate about making healthcare more efficient and want to be part of a transformational change in the Healthcare industry

Education

• Bachelor's degree in Computer Science, Engineering, Data Science, Analytics, Mathematics, Physics, Applied Sciences, or a related field

Pay Range

The typical pay range for this role is:

$111,240.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 03/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.