Operations Optimization and Enablement (OOE)

OOE is a newly formed team designed to drive change and implement Operations strategy. Operations is helping to lead the Citi transformation agenda by rapidly scaling programs of work which will redefine core operations architecture and the processes they support.

One key element of the OOE is Movement of Funds – This team plays a crucial role in managing and refining risk associated with movements of funds – covering outgoing, incoming, and internal transfers. Focused on defining a clear payment risk appetite, consolidating and reporting payment risks as a unified entity, and harmonizing controls across the enterprise. Approach includes developing a cohesive framework for risk management and reducing reliance on detective controls by implementing proactive measures. By addressing these areas, the aim is to streamline processes, enhance financial stability, and ensure consistent, effective operations throughout the organization.

Key Responsibilities:

• Undertake detailed research of operational processes, platforms and operating model to identify, design and document current and target states and validate safety, completeness, coherence and efficiency of interim states.

• Assess feasibility of implementation steps including conversion strategies, go-live and operational readiness, run-book definition and execution.

• Model best practice business analysis execution and promote standardization and consistency across wider operations organization.

• Undertake specific business analysis disciplines and activities e.g. Lead discovery workshops, collate and maintain process documentation, research specific topics and propose / evaluate design solutions, provide updates at senior forums.

Qualifications:

• 10-12 + years of experience:

• Effective communication

• Imaginative and practical solution design

• Self-motivated, disciplined and accountable

• Problem solving to address challenges, and obstacles that arise during implementation, identifying solutions and making informed decisions.

• Collaborative team participant, promoting teamwork, trust, and mutual respect.

• Decision making - decisive & data driven to provide clear guidance and alignment.

• Adaptability: Ability to navigate the team through ambiguity and embrace change.

Technical Skills:

• 10-12 + years of experience:

• Domain expertise: Across Operations and Finance functions and tools. Expert knowledge in end-to-end transaction lifecycle process.

• Change management: Large, complex implementations and transformation program expertise in finance and or operations.

• Data Migration: Extensive knowledge in migration techniques and tools to ensure seamless transition of data from legacy to new GL platform.

• Process Improvement: Extensive knowledge of process improvement with a track record of streamlining operational or finance process.

• General ledger Expertise: Good understanding of GL, systems, their functionalities, and best practice implementing.

• Business Knowledge: Knowledge of both Markets and Banking products from transaction booking to cash settlement and controls therein.

• Vendor Management: Experience in managing software vendors and 3rd party consultant teams.

• Strategic Thinking: Ability to align operational process with organizational strategies, with experience in strategic planning and execution.   

Education:

• Bachelor’s/University degree, Master’s degree preferred

#operationsoptimization

Job Family Group:

Operations - Core

Job Family:

Operations Project Management

Time Type:

Full time

Primary Location:

New York New York United States

Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Sep 17, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.