Job Information
City of New York Operations Coordinator in New York, New York
Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $60,889.00 – $70,022.00.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.
The Division of Administration (ADMIN) has employed approximately 463 public employees to provide a wide range of ACS support services and ensure all Divisions receive adequate and efficient services to carry out their respective missions. ADMIN manages a Personnel Services (PS) budget of approximately $29M and an Other Than Personnel Services (OTPS) budget of $140M. ADMIN provides services including building maintenance, real estate, design, construction management, facilities and custodial services, occupational safety and health, operational support, security, transportation, and print production.
Within ADMIN, the ACS Police & Security Unit consists of 212 uniformed Special Officers who are responsible for overseeing and coordinating safety and security for all ACS locations and properties, ACS staff, children and youth in care, and visiting public/clients and families. The Unit enforces Agency policies and procedures and the New York City (NYC) Penal Law. The Unit also provides information, guidance and training on safety and security (e.g., Security Guard assistance, emergency response, medical distress/health crisis, bomb threats, thefts, crime prevention and threats to oneself or others) to all ACS staff.
The ACS Police & Security Unit is seeking an outstanding candidate to serve as the ACS Police Operations Coordinator who will be responsible for providing direct and high-level administrative assistance and analytics to support the Director of Security/ACS Police Chief in effectively managing ACS Police Operations.
The duties and responsibilities of the ACS Police Operations Coordinator will include, but will not be limited to:
Keep the Chief Operating Officer and Director of Security abreast of all issues that require immediate attention on administrative shortfalls, and flagging items that need to be prioritized.
Assist with the coordination of ACS Police projects, including project plans and timelines with key unit leads.
Provide and improve Unit services by performing liaison functions, including security and safety while improving communications between community organizations and groups, and the individuals they represent and service.
May coordinate police actions, dispatch responses, and follow-up on outstanding unit tasks.
Perform difficult and responsible clerical duties (e.g., prepare periodic reports, conduct compliance reviews, and assist with internal management controls). Manage calendars, coordinate, and schedule meetings with leadership and other stakeholders.
Assist with ACS Police compliance reviews, training, policy development and site assessments within the community.
Coordinate and obtain information for personnel actions for ACS Police Units, including but not limited to preparing the move matrices.
Assist in scheduling tours of duty and arranging police ceremonies, briefings, and meetings.
Maintain and update an ACS Police staffing roster and organization chart with current assignments and work schedules, contact information for officers, changes in staffing (e.g., new hires, resignations, officers on leave, etc.)
Manage the ACADIS NY state database portal to confirm officers’ registrations as Peace Officers is current, and prepare and mail out Special Officers registry forms, when needed.
Update the Police Service Reports (PSRs) incidents dashboard monthly, and present information to ACS police and other leadership.
Manage police communications, ensure proper staging, archiving, and retrieval of confidential records, investigations, policies, protocols, and all other unit level data.
Oversee police inventory, equipment control, and conducts quarterly assessments.
Prepare CS900s and Passport Requisitions for vendor Purchase Orders (POs) needed for ACS Police; includes submitting invoices, receiving reports, and supporting documentation, keeping track of invoice approvals in all financial systems, and reviewing and correcting invoices to ensure that information is accurate and complete to ensure timely processing and payment of invoices.
Serve as a contact for vendors on various issues for ACS police (e.g., soliciting quotes, ordering equipment/office supplies, requesting corrections on invoices, etc.).
Prepare the “Weekend and Permanent Access” list for the 150 William Street location.
Coordinate with training stakeholders and unit leads for scheduled trainings for officers.
Demonstrate customer service excellence and reliability in ensuring police responses to inquiries.
Serve as a member of the Operations Workforce Development Committee.
May perform other related duties or special projects as assigned.
ADDITIONAL INFORMATION:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY:
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #682600.
NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.