Job Description

Nurse Clinical Coordinator- Employee Heatlh Services Beth Israel- Full-Time Days

The Clinical Coordinator for Employee Health Services (EHS) has responsibility of oversight of activities in the assigned department, who in partnership with others achieves quality patient outcomes, cost effectiveness and efficiency in services across the System. The position includes the following core duties: Policy and program development, protocol writing and revision, staff education, quality improvement, and clinical duties including telephonic outreach of patients and issue resolution. This is a position that mixes both clinical and administrative work.

Under the general direction of the Clinical Program Director, the Clinical Coordinator is responsible for maintaining the efficient functioning of EHS on a daily basis. The Clinical Coordinator:

• Analyses workloads and skill requirements to meet patient care needs.

• Coordinates and directs the daily patient care services provided by staff.

• Assesses staff competencies and makes patient care assignments.

• Delegates appropriate tasks to appropriate personnel, consistent with legal and professional guidelines and departmental standards.

• Carries a modified patient care assignment providing telephonic outreach to employees.

• Maintains clear communications with the Clinical Program Director and Administrator regarding unit needs and/or incidents.

• Functions as a resource person for staff members and assists in necessary education of individual members of nursing staff with a focus on promoting clinical competence in the provision of nursing.

• Identifies appropriate internal controls for department; provides mechanisms to monitor and enforce compliance.

• Assumes responsibility for the quality of nursing care provided by the staff assigned to the unit, including the implementation of programs to improve this quality.

• Performs related duties as required.

• Ensures adherence to standards in EHS based on Hospital Administrative Standards, Human Resource Standards, Department of Nursing Standards, and unit standards with collaboration with the Clinical Program Director in unusual situations.

Qualifications

Education Requirements

Bachelor of Science with a major in nursing and master?s degree in nursing or healthcare-related field or be enrolled in a program preferred

Experience Requirements

• Progressive job-related experience specific to the area of responsibility.

• Ability to read, write, understand and speak English in a clear and concise manner.

• Ability to perform telephonic assessment of patients? needs and triage and escalate accordingly.

• Communication and interpersonal skills to work effectively with a wide variety of individuals.

• Ability to use basic data entry and retrieval systems.

• Ability to organize information and teach others.

Licensing and Certification Requirements (if applicable)

Licensed as a registered nurse, Issuing Agency: Department of Health/Office of Professions in the state of New York.

Basic Life Support (BLS) Issuing Agency: AHA

Non-Bargaining Unit, AFK - Employee Health Services - BI, Mount Sinai Beth Israel

Responsibilities

Clinical/Technical/Service

• Promotes an interdisciplinary approach in patient care delivery.

• Serves as a resource for employees, patients and their families.

• Acts as a patient advocate utilizing the Patient Bill of Rights.

• Participates in promoting and maintaining a safe and therapeutic environment.

Professional Practice

• Supports the mission, philosophy, goals and objectives of the Department of Nursing, EHS, and the Mount Sinai Health System.

• Maintains clinical competence.

• Is responsible and accountable for his/her own nursing practice.

• Advocates the highest standards of nursing practice.

• Serves as a clinical role model and resource to the nursing staff.

• Approaches patients, families and other members of the health care team in a professional, respectful manner.

• Serves as a professional resource to other members of the health care team.

• Demonstrates professional involvement by:

• Attending and participating in workshops, seminars, and courses as presenter or author.

• Keeping abreast of current literature and trends in practice.

• Participating in related professional organizations.

• Considers ethical issues in professional nursing practice.

• Treats co-workers, patients and families with dignity and respect.

• Is open and responsive to the diverse backgrounds and experience of other people, and promotes and environment that is sensitive to cultural diversity.

• Maintains attendance and punctuality record in accordance with departmental standards.

• Adheres to dress code in accordance with departmental policy.

Administrative Practice

• Collaborates with other members of EHS in the development, implementation, and ongoing review of policies, procedures, and standards of care for designated patient populations.

• Demonstrates knowledge of hospital, departmental and care center standards, policies, procedures and guidelines as well as regulatory agency standards.

• Participates in the development and implementation of continuous quality improvement programs.

• Participates in risk management activities including identifying and communicating issues of risk in a timely manner.

• Participates in committee activities.

• Is aware of and responsive to budgetary constraints and incorporates financial principles into program development and allocation of resources.

• Recognizes each individual's right to health care unrestricted by age, race, color, sex, age, national origin, disability, sexual orientation or source of payment.

• Assists in the performance appraisal process of designated Nursing staff.

Educational/Professional Development

• Develop leadership ability in order to act as an effective role model.

• Assume responsibility for own learning and development needs

• Participates in the development of other staff members

• Meets regulatory, licensure and annual health assessment requirements

• Identify and contribute to the continual enhancement of learning opportunities in the clinical area.

• Utilizes learning resources

• Participates in professional activities and maintains professional affiliations to keep abreast of current trends/changes and legislation in the field

• Provide feedback to Clinical Program Director in the compilation of proficiency assessments for staff in the clinical setting.

• Contribute to the identification of training needs pertinent to the clinical area.

• Participate in the clinical induction of all new nursing and support staff.

Communication/Relationships

• Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others

• Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community

• Maintains good working relationships with other departments and with physicians, patients, families and outside agencies.

• Participates in unit-based and interdepartmental QI activities.

• Attends required meetings and participates on committees as required/requested

• Adheres to Mount Sinai Health System’s legal and ethical standards

Other

• May be required to perform other duties as assigned or perform other duties when necessary

About Us

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”

EOE Minorities/Women/Disabled/Veterans

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $79720 - $119580 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.