Job Description

IMPORTANT NOTE: CANDIDATES WITH A PERMANENT TELECOMMUNICATIONS ASSOCIATE (DATA) OR COMPARABLE CIVIL SERVICE TITLE WITH SIMILAR DUTIES/RESPONSIBILITES ARE ENCOURAGED TO APPLY. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.

The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

FIT is currently seeking a Network Engineer who will report directly to the Director of Network/VoIP Infrastructure and Operations. The selected candidate will be responsible for all facets of network operations support responsibilities such as installing, configuring, and troubleshooting support network servers, devices, and operating systems. The ideal candidate should be a team player who can work collaboratively and effectively.

The selected candidate's responsibilities will include, but not be limited to the following:

• Manage/ administer DOF's Network Access Control system.

• Create and manage Host Checker/ Onguard policies.

• Create Services, Authentication, Roles, Posture, Enforcement, Audit, and profiles.

• Create MAC based authentication for IOT devices.

• Create Guest user interface and manage guest user enrollments.

• Monitor system logs for suspicious activity.

• Open ServiceNow tickets for DOF Cyber engineer related to suspicious activity.

• Work with Desktop team to troubleshoot workstation network access problems.

• Knowledge OSI Layer 2 and Layer 3 protocols.

• Knowledge of TCP/IP protocols with a focus on Windows networking.

• Oversee the troubleshooting of Network issues and outages to ensure that the network remains up, operational, and optimized for all critical systems.

Additional Information:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

TELECOMMUNICATIONS ASSOCIATE ( - 20246

Qualifications

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in data telecommunications/ networking or in a pertinent scientific, technical, electronic or related area and one year of satisfactory full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in a data telecommunications or closely-related electronics planning, electronics management, and/or electronics service environment; or

2. An associate degree from an accredited college including or supplemented by 12 semester credits in data telecommunications/ networking or in a pertinent scientific, technical, electronic or related area and two years of experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent and three years of experience as described in "1" above; or

4. A satisfactory combination of education and/or experience equivalent to "1", "2" or "3" above. A college education may be substituted for experience on the basis of six months of experience as described in "1" above for each 30 semester credits of undergraduate college education including or supplemented by 6 semester credits in data telecommunications/networking or in a pertinent scientific, technical, electronic or related area for a maximum of two years. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of the experience as described in "1" above.

Special Note - Additional Requirements for Assignment Level IV

To be eligible for placement in Assignment Level IV individuals must have, after meeting the minimum requirements, at least two additional years of full-time experience as follows: 1) As a Telecommunications Associate (Data)-Assignment Levels I, II, and III working for the City of New York; or

2) Performing analytical, planning, operational, technical, and/or administrative duties in a data telecommunications, electronics planning, electronics management, and/or electronics service environment, one year of which must have been specialized work in a consultative or supervisory capacity.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.