Title: Medical Records Assistant

Location: Upper East Side

Org Unit: Starr Practice Management

Work Days: Monday-Friday

Exemption Status: Non-Exempt

Salary Range: $23.96 - $26.43

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Under direct supervision, prepares specialized reports and letters for mail-out to patients, referring physicians and secondary providers as per patient requests

Job Responsibilities

• If applicable, ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required.

• Answers phones, responds to inquiries and triages calls to appropriate personnel.

• Monitors requests received for reports and ensures associates exam reasons and codes are inputted into the practice management system.

• Prepares specialized reports and letters for mail-out to referring physicians and secondary providers as per patient requests. Ensures correct information is collated and sent to the correct provider. Reviews follow-up care letters for accuracy.

• Monitors the report completion status within the practice management system. Identifies errors and escalates for resolution.

• Maintains and updates list of referring physicians including their preference for mode of receipt.

• Prepares materials for messenger delivery on an as-needed basis. Ensures scheduled delivery rounds are completed on a timely basis. Coordinates outside delivery services as needed.

• Confirms patient appointments as needed.

• Scans patient-related material into the electronic medical record system.

• Assists with gathering, processing and preparing charts/documentation needed prior to patient appointments or as part of follow-up.

• Monitors inventory of office supplies.

Education

• High school diploma or GED

Experience

Some related work experience

Knowledge, Skills and Abilities

• Experience in an office setting and/or doctor’s office or hospital setting is preferred.

Licenses and Certifications

Working Conditions/Physical Demands

Standard office work; This role may require some weekend work

Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to protected status, including race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.