We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What You’ll Be Doing

As a Manager, Corporate Actions, you will manage the Corporate Actions team at Broadridge BPO (BPO) to achieve high performance levels and deliver outstanding service as well as work directly with the Trade Support team at CIBC. The incumbent will apply their Corporate Actions knowledge to mentor, guide and enhance productivity, promoting an environment of open dialogue, innovative ideas. The incumbent maintains continuous communication with BPO and ensures critical information is communicated in a timely fashion and understood by all employees. The role manages escalated issues to identify root cause and make appropriate decisions to resolve complex issues, exercising independent judgement within defined policies and procedures. This role also caters to operational effectiveness, implementation of strategic initiatives, and assisting the business.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Extensive Corporate Actions Operations Management/Experience - Knowledge of the structure of Corporate Actions transactions from both a theoretical and practical viewpoint as well as the basic principles that underlie them. In addition, experience in Incident analysis and reporting is preferred.

• Analytical Skills - 5-10 years of experience in Capital Markets Operations (Corporate Actions) inclusive of systems and applications. Ability to use effective communication skills necessary to interpret and convey data that is often very technical.

• People Leadership - 5-10 years of experience leading a team and providing direction in the execution of deliverables through the effective management of assigned resources. Foster an environment oriented to trust, open communication, creative thinking and cohesive team effort. Industry specific expertise is required to resolve complex issues and develop problem-solving capability within all team members.

• Relationship Management Experience - Your relationship skills and ability to work with multiple stakeholders is what sets you apart. You have the ability to make sound decisions quickly to help our clients and partners. You are flexible and able to adapt to changing situations, and thrive in a fast paced & demanding environment. You are driven by collective success.

• Forward & Strategic Thinking – Generating and implementing continuous improvement ideas to reduce cost, streamline processes, and enhance the client experience. Lead the bank’s initiatives including onboarding new businesses, expanding teams, and managing/improving on business partner and vendor relationships.

• Compliance and Risk Management Experience - Ability to manage risk within the department by developing, maintaining and enhancing controls, policies, procedures and standards. The incumbent is responsible for compliance with all such regulatory and governance programs both individually and across the team.

• Technical Skills - Broadridge Financial Solutions (BFS) and Excel.

Who You Are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You are a bold and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

• You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.

• You are digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends .

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $122,800 – 170,000 market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays, and 401(k), in addition to other special perks reserved for our team members.

Candidates hired to work in other locations will be subject to the pay range associated with that location. Additional total compensation and benefits details will be provided during the hiring process.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

NY-300 Madison Ave., 6th Floor

Employment Type

Regular

Weekly Hours

40

Skills

Analytical Thinking, Business Operations, Client Facing, Mentoring Staff, Operations Management, People Management, Process Improvements, Resource Allocation, SLA Management

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.