Services is one of Citi’s interconnected businesses and at the heart of Citi’s global network. Services is a leading provider of liquidity management, payments, trade and working capital solutions, and securities services. The business has a global network spanning 100+ countries and is unique in the industry for its reach, interoperability and flexibility.

Within Services, the Liquidity Management Services, Global Deposits and Investments group, is responsible for strategy and execution of creating and managing new products and Deposit/Overdraft Pricing solutions globally. Currently the group manages solutions such as Interest Bearing and Non-Interest Demand Deposit Accounts, Fixed and Extended Term Deposits, Earnings Credit Rate Accounts, Citi Interest Optimization and Online Investments (OLI) Money Market Funds. The group plays a pivot role in raising operating deposits for the firm and is a significant source of the funds for the Bank.

The individual will be initially responsible for supporting the business standardization framework for Citi's Core Banking in Latin America, focusing on Deposits and Investments capabilities, controls, business & operational processes and data. This is a multi-faceted role exposed to stakeholders across businesses (products, operations, technology and project management office) and geographies. The role requires understanding of various aspects of the product lifecycle based on internal and external user journeys.

Responsibilities:

• The Product Development Senior Specialist is responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (Epics, User Stories), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs

• This role executes on the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking

• Identifies, gathers, and organizes client insights, internal innovation ideas, marketplace analyses and trends to drive to new concepts

• Creates a product vision aligned to business priorities and corresponding roadmap to delivery

• Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms

• Conceptualizes, plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community

• Works in close co-ordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives

• Manages and implements a wide variety of products and solutions

• Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing

• Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy

• Partners with business leaders and a widely distributed global user community to define and implement solutions

• Creates project plans, business and technical requirements documents for product execution

• Has direct interaction with sales, business managers and technology, to understand their long-term vision, discuss industry trends, and incorporate them into the product & solutions strategy

• Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience

• Intellectual curiosity, analytical and conceptual thinker

• Proactively seeks and develops new opportunities

• Attention to detail and process/analytic mindset

• Ability to build networks and relationships internally and externally

• Familiarity with product development methodologies

• Comfortable with performing data investigations that require a high degree of accuracy with tight timescales

• Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets

• Ability to structure and break down problems, develop solutions, and to drive to results

• Process Management knowledge with a propensity for detail and comprehensiveness of content

• Ability to collaborate and clearly communicate with team members of an organization

• Project Management skills with experience leading large cross functional initiatives

• Generation of reports and presentations for management

Education:

• Bachelor's/University degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Product Management and Development

Job Family:

Product Development

Time Type:

Full time

Primary Location:

New York New York United States

Primary Location Full Time Salary Range:

$129,840.00 - $194,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Jan 30, 2025

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.