Description

Citizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth markets. We are looking for talented individuals with a demonstrated track record of delivering a gold glove experience to clients that results in long-term client loyalty. Citizens Private Wealth presently manages and advises on over $20 Billion in assets, offering a wide scope of services, expertise, and research, while intimately focusing on each client’s unique circumstances.

You will play a critical role in shaping our organization’s ability to compete effectively in the market by equipping our executive team and investment professionals with information and tools that support our strategies, acquiring new business and relationship development. This position requires a deep understanding of investments, the investment market, advisory and investment management practices, and investment related communication strategies that support a variety of strategic objectives. Deep experience will be needed in producing communication through a variety of channels that include newsletters, white papers, forums, education sessions, presentations, videos, and other modern techniques. Communication delivery channels will span internal audiences at all levels and clients. The role is suited for a strategic thinker who can not only develop and oversee the communication strategy but also has a hands-on approach to executing regular value add communications.

The Director of Investment Communications will report to the Chief Investment Officer. Primary responsibilities include:

• Owns and leads the development and execution of the investment communications strategic plan and communications programs in support of organizational goals. This includes leading the development, execution and measurement our content/editorial and distribution strategies.

• Drives new and existing customer engagement, revenue growth, internal product awareness, and thought leadership through the implementation of a value-added and continuously evolving content strategy

• Analyzes company’s business objectives, audience needs and selects appropriate channels for delivery (e.g., presentation, email, video, forum, etc.)

• Synthesizes inputs from a myriad of discovery activities to form a clear, cohesive and focused approach to developing and delivering value-add content

• Provides executive level communications support to the CIO and other top executives in the form of written pieces, speeches, presentations and key stakeholder meetings with internal and external audiences.

• Builds a thought leadership community where relevant topics of importance and interest can be addressed

• Ensures successful development and delivery of a variety of high profile executive communication techniques and initiatives across the company, including internal communications; messaging for quarterly executive leadership meetings; implementation of colleague town hall meetings with executive engagement; and positioning, securing and writing keynote speeches to industry, trade, or other business groups.

• Assists the Chief Investment Officer in guiding the company through complex communication issues with an emphasis on executive management messaging and positioning.

• Leads a team of communication professionals to deliver best in class communications. Coach to maximize effectiveness. Ensure a high focus on colleague development and engagement.

• Develops, leads and manages communication production with a hands-on approach, ensures superb quality through effective editorial reviews, consistent and continual delivery of new and relevant information

• Partners with Risk, Compliance and Marketing to ensure all regulatory, compliance, and branding guidelines are adhered to

• Forges strong collaborative partnerships with industry and internal investment professionals

• Travel is required approximately 50% of the time to facilitate forums, develop content and conduct research

Qualifications

Minimum Required:

• Bachelor’s Degree Required, preferably in marketing, communications or related field with advanced degree

• 15+ years of job experience in the financial markets and financial investing

• 10+ years of experience with content strategy creation and management, journalism, content creation, and content design

• 10+ years of experience independently creating and leading communication strategies, designing and delivering best in class communications through a variety of mediums

• Advanced communication skills to develop relevant topics of interest and engaging presentations for all levels of the organization

Preferred:

• Advanced designation of MBA or CFA not required but viewed favorably.

• Experience with Fortune 500 organizational environments.

Pay Transparency

The salary range for this position is $150,000 - $200,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

09/19/2024