Job Description

Domestic Violence Services (DVS) provides a variety of comprehensive immediate and long-term support services to survivors of Domestic Violence and their families. DVS provides oversight for the largest domestic shelter system in the country which provides safety and services for this vulnerable population. This network of more than 55 emergency domestic violence shelters provides temporary emergency housing, and supportive services to over 17,500 victims of domestic violence and their children annually. DVS provides oversight and funding for the 24-hour domestic violence hotline. DVS also administers the No Violence Again (NOVA) program located at the DHS intake center, and the Domestic Violence Liaison Unit, which provides domestic violence counseling and intervention at Job Centers. DVS partners with a network of community-based organizations, that provide counseling, legal services, financial development services, and job readiness for domestic violence survivors. In addition, DVS leads a nationally recognized domestic violence primary prevention effort, the Teen Relationship Abuse Prevention Program (RAPP).

Under direction, with latitude for independent judgment, initiative, discretion and decision making, manages, and coordinates programmatic operations of the emergency food program and acts as the primary contact for CBO and other provider agencies. The Emergency Food Assistance Program (EFAP) has consistently received increased funding by the City Council. Yearly purchases and distributions total over eleven million pounds of food to soup kitchens and assistance recipients, working poor, elderly, people with AIDS, unemployed and others who cannot meet their food needs. These programs served an average of 250,000 meals at soup kitchens and 975,000 individuals at food pantries each month.

Domestic Violence Services (DVS) is recruiting for (1) Admin Community Relations Specialist NMI to function as the Deputy Director of the Emergency Food and Nutrition Assistance Program who will:

• Provide oversight and monitoring of program operations. Manages the coordination of services and implements administrative and operational monitoring and control in order to ensure full utilization of all food-related services provided by HRA.

• Serve as a liaison with the community by connecting programs to funds and services and establishing collaborations within emergency food networks. Maintains usage reports that detail individual expenses and allocation balances. S/he also assists with the weekly analysis of the EFAP Incoming Product report which details all food vendor delivery activity, DCAS inspections and EFAP inventory.

• Provide direction to EFAP contracted vendors to ensure accurate facilitation and tracking of food deliveries to emergency food programs and resolves discrepancies when necessary.

• Manage the process of awarding food allocations to eligible emergency food programs by reviewing relevant data and ensuring appropriate funding distribution through various neighborhoods. Analyzes program participation and researches relevant data in order to coordinate services and prepare statistical reports. Conduct analyses of individual program capacity as well as neighborhood supply gaps to determine appropriate levels of funding.

• Maintain a catalogue of select group of community-based organizations, providing relevant information. Provides technical assistance to ensure efficient program operations. Technical assistance can include guidance concerning food safety, enhancing capacity (supplies and equipment), accessing additional resources, and any items that increase the overall efficiencies of a program’s operation.

• Review report and manages network feedback gathered from the staff activity (field visits to monitor and recertify programs), as well as surveys, necessary to make program and policy recommendations. This information is used to inform administrative decisions and technical assistance, procurement strategies such as which food products should be made available, and allocation awards based on observed capacity.

• Respond to information requests from agency management and external entities (e.g., inquiries and complaints from 311, the Mayor’s Office and DSS’ Constituent Affairs) by collecting data and preparing/providing accurate summaries/reports. These communications can include requests for individual program information or changes to a program’s profile or complaints about a program’s actual operation and/or delivery of services.

• Represent the agency by participating in meetings and having relevant discussions that provide clarity of agency policies and program goals.

Qualifications

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or

2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or

3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational

equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.