At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

THIS POSITION WILL PROVIDE DIRECT CLINICAL SUPPORT TO THE MEDTRONIC ENDOSCOPY PRODUCT PORTFOLIO

Careers That Change Lives:

The Clinical Specialist (CS) will be responsible for the implementation and training of Medtronic’s Endoscopy Solutions customers and potential customers on clinical indications and applications of the Bravo pH Monitoring System, the ManoScan Manometry and pH-Impedance systems, the SmartPill System, and any other products that may be developed, sold or promoted by Medtronic Endoscopy Solutions. You will serve as the clinical product expert responsible for developing greater customer depth in both product and clinical understanding across Medtronic Endoscopy Solutions full product portfolio. Your day-to-day activities will include: product demonstration to physicians and nurses on how to perform all procedures related Medtronic Endoscopy Solutions offerings; handling product installations, and; continuously developing greater depth of knowledge on Medtronic Endoscopy Solutions offerings, in order to serve as the clinical experts for the company, and to be able to convey this information in an effective manner to help support optimal utilization of the full product portfolio by the widest range of healthcare providers possible.

A Day in the Life:

• Provide product demonstration and clinical education to targeted accounts through 1:1 and group interactions to increase customers’ understanding and proficiency of Medtronic Endoscopy Solutions product line. Lead post-sales activities, including implementation, product education, in-servicing, and ongoing support for Medtronic Endoscopy Solutions applications

• Demonstrate solid understanding of the clinical application of all products. Apply product and clinical knowledge to troubleshoot and problem solve

• Manage regional accounts to drive utilization of all reflux and manometry products within the assigned region

• Support regional sales strategy; working with regional sales team to achieve business plans and drive utilization of the reflux and manometry products

• Support regional sales team efforts in lead generation and pre-sale clinical evaluations and demonstrations of reflux and manometry products to demonstrate clinical value

• Work with inside sales to bring awareness and sale service contracts/plans to new and existing customers

• Conducting/supporting local, regional and national educational courses targeted to physicians, nurses and medical personnel

• Provide support to key decision makers and clinicians throughout the assigned region

• Support the PACE department by conducting educational courses at national and regional levels for physicians, GI fellows and nurses; provide feedback on opportunities to improve course content

• Collaborate and share best practices and other key insights with other CSs to help support them and their regions, and maximize the entire team’s effectiveness and efficiency

• Support Marketing and Sales by appropriately communicating customer feedback, field product performance and competitive intelligence, as required

• Support Commercial Excellence Department when needed by participating in and conducting product training, as needed for the existing sales force and newly hired Account Managers to develop their proficiency with Medtronic GI Solutions product lines, and to ensure they are fully equipped to successfully drive their business

• Support and train newly hired CS team members

• Through Sales Force. Com (SFDC) update account information regarding installation, in-service and training records, as per corporate guidelines and established standard operating procedures

• Collaborate and work closely with other team members including Sales, Sales Training, Marketing, PACE, Technical Support, and Customer Service

• Other duties as assigned by Director to support the team

• Ability to travel overnight to client facilities by auto or aircraft 50-75% of the time

Qualifications - External

Must Have: Minimum Requirements

• Bachelors degree required

• Minimum of 2 years of relevant experience, or advanced degree with 0 years of experience

Nice to Have

• Prior adult education and training experience; in the Gastroenterology-related field is desired

• Demonstrated ability to articulate highly technical information to a diverse audience

• Demonstrated success in working in a team setting and matrix managed environment

• Excellent interpersonal, written and verbal communication skills with individuals at all levels in business

• Strong organization and time management skills

• Ability to troubleshoot basic technical issues that may occur with any of Medtronic GI Solutions full suite of products

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$71,200.00 - $106,800.00

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

At Medtronic, most positions are posted on our career site for 3-7 days.

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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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