Job Description

Associate, Business Operations

Location: New York, NY; Santa Clara, CA

The Culture: At Chegg, we put students first by enhancing their educational outcomes and ensuring they learn more efficiently and affordably. Our supportive work environment values innovation, transparency, and work-life balance, allowing employees to bring their whole selves to work and thrive together. We celebrate and encourage leadership at all levels of the organization, fostering a culture where everyone can contribute and grow.

Role: As a Business Operations Associate, you will play a key role in developing insights and recommendations for Chegg's Learning Services group. You will work with functional leaders to drive business performance and manage operational levers. You will be responsible for analyzing data, identifying gaps and opportunities, and crafting narratives to drive business decisions and power growth.

Responsibilities and Requirements: Individuals will be responsible for meeting the criteria as described below. Individuals should provide examples of their ability to meet the expectations of the role, demonstrating a proven track record of capability.

• Analyze market trends, customer data, and business operations to identify gaps and opportunities
• Research new customer segments, product categories, and content areas
• Develop business cases for new growth opportunities, including rigorous business & financial modeling
• Contribute to strategy and execution within the Learning Services portfolio
• Develop relationships with decision-makers across the organization
• Collaborate with Product, Analytics, Marketing and Consumer Insights teams to generate actionable insights and drive their execution
• Present insights and strategic recommendations to the executive team

Required Qualifications and Skills: All individuals should hold the following qualifications, or have equivalent experience, as applicable. All individuals should be able to provide examples of the indicated skills and competencies.

• Minimum of 2-4+ years of experience in management consulting, business operations, corporate strategy, or equivalent experience in a technology/media company
• Operational and/or strategic experience, preferably at a fast-growing company
• Demonstrated ability to drive business insights and operational improvement in a collaborative, cross-functional environment
• Highly analytical, strategic, and creative thinker with strong business judgment
• Strong communication and interpersonal skills to build relationships, influence stakeholders, and inspire others
• Experience in communicating and interacting across an organization to share, inform, improve and maintain an open dialogue
• Passion for improving people's lives through education

The pay range for this position is $85,372 to $158,548. The actual pay will vary based on geographic location, job requirements, professional experience, and other factors. In addition, Chegg offers acomprehensive benefits plan for eligible employees, including medical, dental, vision, life and supplemental life insurance, short-and long-term disability, mental health support, parental leave,paid time off, volunteer time off, paid holidays, 401(k) with matchingcontributions, Flexible Spending Account (FSA) and Health Savings Account (H.S.A.)options, an Employee Stock Purchase Plan, an Employee Referral Program, Tuition Reimbursement, and other benefits found at:https://www.chegg.com/about/working-at-chegg/benefits/.

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

Video Shorts

Life at Chegg: http://youtu.be/Fwf90zgaOLA

Certified Great Place to Work!: http://reviews.greatplacetowork.com/chegg

Chegg Corporate Career Page: https://jobs.chegg.com/

Chegg India: http://www.cheggindia.com/

Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/

Thinkful (a Chegg Online Learning Service): https://www.thinkful.com/about/#careers

Chegg out our culture and benefits!

http://www.chegg.com/about/working-at-chegg/benefits/

http://techblog.chegg.com/

Chegg is an equal opportunity employer

Minimum Salary: 85372.00 Maximum Salary: 158548.00 Salary Unit: Yearly