Job Description

The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to ensure that the procurement process remains fair, transparent, efficient and cost-effective.

MOCS makes it easier to do business through use of end-to-end technology tools, increases transparency by publication of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS also partners with agencies and vendors to identify areas for policy reform, resulting in ongoing process improvement to reduce administrative burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer.

MOCS team members operate in a collaborative, service-oriented environment, where flexibility and ability to achieve results are valued. All managers lead teams and/or lines of service, assuming increasing levels of responsibility for the organization’s success. Managers align daily operations to the agency’s strategic priorities, engage stakeholders in planning, and drive performance using well-defined success metrics, along with effective people and project management strategies (including but not limited to the assignment of work, maintenance of performance standards, maintaining baseline staff knowledge and professional development). All managers are expected to deliver timely and quality work products and services, participate in ongoing improvement activities, proactively deepen their knowledge of procurement and government operations. Managers must serve as principal ambassadors for the organization and are expected to handle confidential matters, promote established priorities, deescalate conflict, and proactively escalate issues along with proposed solutions. Assistant Directors are front-line managers who oversee one or more areas of services and are accountable for the success of an assigned unit.

The Procurement Operations Division is comprised of task forces that support the City’s mayoral agencies across all industry categories. The Procurement Operations Division is tasked with optimizing the procurement process by onboarding City Agencies and vendors, including nonprofits and Minority Women-owned Business Enterprises, to the Procurement and Sourcing Solutions Portal (PASSPort), supporting policy initiatives to cultivate a fair, responsible and timely procurement process, and facilitating sourcing, contracting & financial-related transactions and customer support.

Responsibilities include:

Procurement Planning and Advisory Services

• Assist agencies with procurement planning, strategic sourcing, including financials

• Supervise team responsible for assisting with solicitation development, including protocol development; solicitation document drafting, copyediting, and system configuration; and pre- and post-solicitation review

• Review and analyze covered Agency procurement milestones and cycle time data to find trends and areas for improvement

• As part of procurement planning Supervise team responsible for assisting with financial tasks including budget configurations and invoice review configurations

Project Management

• Lead or participate in cross-division and cross-agency projects, including vendor and procurement management activities and support

• Coordinate project teams and monitor/enhance cross-unit project delivery

• Perform special projects and reports as assigned and representing MOCS at meetings with City Agencies and key stakeholders

Engagement Lead

• Lead or represent the unit at stakeholder sessions, create briefings and reports for executive staff

• Collect and analyze feedback, emphasizing the behavioral experience of stakeholders

• Conduct agency outreach to understand and document agency procurement, financial, and operational practices and to help identify best practices

Design Lead

• Support the design and implementation of system releases for the Procurement and Sourcing Solutions Portal (PASSPort)

• Work with the technical team and systems integrator to continuously improve the PASSPort application through engagement and feedback, understanding the needs of end users, system testing and prioritization of enhancements

• Support business process reengineering and technology development to improve the procurement process

Materials Development

• Develop and implement tools and resources to help standardize and streamline processes, including guides, job aids, and standard and customized templates, with aim towards city-wide replication

• Ongoing professional development to strengthen skills and increase knowledge in relevant areas of procurement, technology, government operations, public policy and people and change management.

• Understand issues affecting relevant stakeholder groups, including but not limited to covered city agencies, Minority and Women-owned Business Enterprises (M/WBEs), nonprofits, etc.

• Special projects, as assigned.

PREFERRED SKILLS

Demonstrate competency and/or history of consistent quality performance in the following areas of responsibility.

• Meet deadlines and work independently while paying close attention to details;

• Establish relationships quickly and maximize positive team dynamics;

• Succinctly and effectively communicate verbally and in writing;

• Distill complex material, present information and make actionable recommendations;

• Analyze data and summarize research to lead ongoing improvement in operations and service;

• Define job responsibilities, screen, interview and train staff;

• Supervise, coach and structure ongoing professional development for individuals and teams;

• Facilitate ongoing intra- and inter unit knowledge sharing, team-building and collaboration;

• Convene cross-functional teams for planning or coordination activities;

• Liaise with administrative teams to address human resources or other operational matters;

• Maintain and update knowledge base, records and protocols;

• Represent MOCS in executive forums, conveying priorities and capturing stakeholder feedback;

• Manage multiple priorities, adjusting subtasks and timelines to ensure goals are met; and

• Serve as project manager for various initiatives, as necessary.

ADDITIONAL INFORMATION

To best serve the City we represent, MOCS seeks individuals from a variety of backgrounds who can bring different perspectives to contribute to the work of the office. MOCS also seeks candidates who want to contribute to a work environment that values teamwork, inclusion and respect.

TO APPLY

External Applicants, please go to www.nyc.gov/jobs and search for Job ID#: 679410

Current City Employees, please go to www.nyc.gov/ess and search for Job ID#: 679410

Mayor’s Office of Contract Services is an equal opportunity employer. Mayor’s Office of Contract Services recognizes the unique skills and strengths gained through military service. Veterans and service members of the U.S. Armed Forces are strongly encouraged to apply. Special accommodations provided to applicants with disabilities. Please contact MOCS Disability Service Facilitator at disabilityaffairs@mocs.nyc.gov or 212-298-0734 only to request an accommodation.

Only those candidates under consideration will be contacted.

Qualifications

1. Do you have a baccalaureate degree from an accredited college or university?

2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?

3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?

4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.