Job Information
Amazon Sr. Partner Ops Lead, APO Business Operations in New York City, New York
Description
Amazon Web Services (AWS) is leading the next paradigm shift in computing and is seeking an experienced, self-directed, detailed oriented Sr. Partner Operations Lead with strong stakeholder engagements, collaboration and communication skills to support the AWS Partner Organization (APO).
This is a high business impact role for a candidate who is passionate about taking ownership of managing multiple complex responsibilities in a fast-paced environment, stepping up to contribute/author well-structured reporting documents using a data-first approach to articulate business impact to our stakeholders, leadership and customers.
You are a strategic thinker and operationally focused. This professional should be able to work with leaders as well as cross-functional teams in a productive and professional manner and can work through ambiguity. They should look to solve root causes of problems and innovate to develop processes and frameworks that scale with the business.
The ideal candidate is self-motivated and skilled at working cross-functionally with a variety of internal stakeholders and able to multi-task. This is a hands-on role; a successful candidate must be willing and eager to “roll up their sleeves”.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities
• Gather insights from the business through analyzing data, identifying trends, and looking around the corner to develop innovative solutions for Partners
• Be a business partner to leadership team, providing insights to help shape the strategy of the business, and strategic guidance in best practices of business operations influencing peers and cross functional teams.
• Develop key metrics and define performance indicators to measure overall impact and drive continuous improvement of the team
• Proactively identify and implement operational processes and/or reporting that simplify, standardize and enable operational excellence.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
10+ years of Microsoft Excel experience
Bachelor's degree or equivalent
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
Experience using Salesforce (or other CRM tool) or BI tools
Experience presenting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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