Job Title: Data Product Manager

PVN ID: VA-2502-006718

Category: Information Technology

Location: OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS

Job Description

General Description

The City University of New York (CUNY) is the nation's leading urban public university, serving more than 450,000 students in degree, certificate, and continuing education programs at 25 colleges and institutions in New York City. The Office of Applied Research, Evaluation, and Data Analytics (OAREDA), a unified research and data unit within CUNY’s Office of Academic Affairs (OAA), consists of a dynamic group of data analysts, program support specialists, application developers, and data managers that provide data for decision support to University leadership, the CUNY community, and external constituents. OAREDA’s main data and research functions are organized into five main areas – Data Management and Analytics; Evaluation and Program Support (REPS); Data Infrastructure, Architecture, and Strategy, Institutional Research (IR); and Policy Research – that have distinct but intersecting responsibilities that contribute to the overall work of the office.

OAREDA’s Evaluation and Data Management & Analytics teams provide direct and indirect data, reporting, and research supports to a multitude of special student programs administered both within and beyond CUNY OAA. At any given time, more than 30 such programs partner with these two OAREDA teams. Historically, these programs have collected and reported on data using disparate and loosely connected systems. In an effort to overhaul data management practices for the expansive set of special programs OAREDA supports, OAREDA has commenced a landmark project to construct a Central Program Database (CPD): an enterprise system and resource to provide for operational supports, student tracking, monitoring, and evaluation that serves to uplift every program while consolidating program insights in a way that facilitates higher level assessment and strategic planning across our system.

Reporting jointly to the Sr. Director of Data Management & Analytics and the Sr. Director of Evaluation, the Data Product Manager will be responsible for overseeing the development and implementation of our Central Program Database (CPD) and other related projects. Successful development and deployment of the CPD will depend on coordination between the Evaluation and Data Management teams in OAREDA, program partners and related stakeholders, and other university business areas involved in the production of administrative data (e.g., Registrar, Admissions, Information Technology), and the Data Product Manager will be integrally involved in maintaining those connections. The Data Product Manager will also have a hands-on role in designing data process flows and user-facing data solutions to be built into the infrastructure of the CPD.

Other Duties

• Develop and maintain a comprehensive project plan, including timelines, milestones, and deliverables

• Lead the development and implementation of the Central Program Database (CPD) to support program operations, evaluation, and reporting, including connections to key performance indicators for CUNY’s strategic plan

• Lead stakeholder engagement efforts to ensure cross-functional alignment, incorporating feedback from program administrators, data teams, and CUNY CIS staff

• Define and manage product roadmaps that align business needs with technical capabilities, ensuring iterative improvements through Agile methodologies

• Collaborate with University business areas

• Perform rigorous testing of all CPD components to ensure that functional requirements are achieved and data accuracy and completeness are assured

• Present CPD updates and insights to internal and external stakeholders, promoting data-driven decision-making across CUNY

• Lead stakeholder engagement efforts to gather requirements, translate technical solutions into user-friendly processes, and provide training for end users

• Monitor project milestones, risks, and deliverables, proactively identifying solutions to challenges

• Provide regular updates to senior management and other key stakeholders on project status and outcomes

• Ensure compliance with data security, governance, and privacy frameworks in the collection, storage, and use of data

• With CPD as a focal point, actively engage in OAREDA’s efforts to foster a culture of continuous improvement by leveraging data and evidence to drive decision-making and enhance program effectiveness. This includes formal and informal presentations of material related to the CPD to various audiences both internal and external to CUNY

• Other duties as assigned

  Qualifications

• Bachelor’s degree in Business Analytics, Computer Science, Information Systems, or a related field. Master’s degree preferred. Relevant professional experience in a directly related field may substitute for the requirement of a Bachelor’s degree in a technology-related field.

• At least 3 years of proven experience in data product or data project management, preferably in the education or non-profit sectors.

• Strong understanding of data systems, data integration, and data governance.

• Excellent project management skills, with the ability to manage multiple projects simultaneously.

• Strong analytical and problem-solving skills, with a focus on data-driven decision-making.

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.

• Knowledge of education and/or workforce development programs and initiatives is a plus.

• Experience with Agile and Scrum methodologies for project management.

• Knowledge of SQL and database management systems.

• Ability to translate complex technical concepts into user-friendly language for non-technical stakeholders.

  RFCUNY Benefits RFCUNY Employee Benefits and Accruals

  About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges.

RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of the recipients of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.

Equal Employment Opportunity Statement The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

Key Features

Department OAREDA

Status Full Time

Annual Salary Range $100,000.00 - $125,000.00

Closing Date Apr 21, 2025 (Or Until Filled)

Bargaining Unit No

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