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Doctors Without Borders Analyst, Revenue Operations in New York City, New York

Analyst, Revenue Operations

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Date: Jun 24, 2024

Location: New York City, NY, US, 10006 Oakland, CA, US, 94612 Washington, D.C., DC, US, 20036

Organization: Doctors Without Borders | Médecins Sans Frontières

About the Department

The Finance Department supports MSF-USA in carrying out its mission in an effective, efficient, ethical, and accountable manner to its donors and the public at large by managing MSF-USA's financial, budgetary, and accounting practices. The Finance team consists of the following areas - Accounts Payable, Budget, Payroll, and Revenue - and is integrally involved in the Grants management process.

Role Overview

With supervision of the Revenue Manager, the Analyst, Revenue Operations will ensure the accurate recording,

analysis and reporting of donations and cash receipts in a timely manner. Responsible for ensuring that

all MSF financial assets are accurately reconciled and accounting records are maintained in a timely

manner. Responsible to ensure that revenue is recognized in accordance with US GAAP.

Department Accountabilities

Budgeting

Set, analyze, and monitor budgets in line with organization strategy; identify financial trends.

Treasury

Design, develop, and deliver treasury strategy and operations.

Financial Policies, Guidelines, and Protocols

Develop financial guidelines and protocols in response to statutory and financial requirements.

Operational Compliance

Adhere to internal policies and procedures and external standards, including regulatory codes and voluntary codes of conduct, to minimize business risk and protect the organization's reputation.

Organizational Risk Management

Develop and/or deliver on activities to keep track of the organization's risk profile and limit the organization's exposure to undue risks.

Roles Specific Outcomes

Accounting

Maintain accurate accounting records and files, in accordance with statutory requirements and local policies and procedures, to ensure that information is auditable.

Financial Management and Control

Work within established systems to deliver prescribed outcomes for a designated area of financial control.

Financial Reporting

Carry out analyses to contribute to the production of statutory and non-statutory financial reports and other disclosures.

Financial Policies, Guidelines, and Protocols

Assist with the development and delivery of financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice.

These core accountabilities should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions as assigned.

Complexity and Problem-Solving Skills

  • Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

  • Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.

    Behavioral Competencies

    THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different.

    People Focus

    Builds strong relationships and delivers solutions geared to aiding others. Solicits feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns processes with organizational needs.

    Manages Complexity

    Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

    Global Perspective

    Takes a broad view when approaching issues, using a global lens. Shows global thinking at work; adjusts organizational practices to meet the unique needs of different regions or countries. Uses a broad perspective when addressing issues and challenges.

    Cultivates Innovation

    Creates new and better ways for the organization to be successful. Approaches professional work in unique or innovative ways. Offers original ideas. Appreciates others' creative ideas and solutions and provides helpful input to enhance them.

    RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs.

    Drives Results

    Consistently achieves results, even under tough circumstances. Regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.

    PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals.

    Collaborates

    Builds partnerships and works collaboratively with others to meet shared objectives. Readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

    Values Differences

    Recognizes the value that different perspectives and cultures bring to an organization. Confronts stereotyping and offensive comments promptly. Consistently behaves with great sensitivity toward differences in cultural norms, expectations, and ways of communicating.

    Communicates Effectively

    Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.

    SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve.

    Instills Trust

    Gains the confidence and trust of others through honesty, integrity, and authenticity. Models honesty and authenticity and encourages others to be up front with one another. Demonstrates reliability and places a strong emphasis on the team meeting its commitments. Fairly represents others' positions.

    Manages Ambiguity

    Operates effectively, even when things are not certain or the way forward is not clear. Responds effectively to unclear situations, seeks to resolve ambiguity and make progress. Seeks guidance on how to adapt to changes, responds with appropriate composure and effectiveness.

    Situational Adaptability

    Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

    Technical Competencies

    Plans and Aligns

    Planning and prioritizing work to meet commitments aligned with MSF-USA goals.

    Financial Acumen

    Interprets and applies understanding of key financial indicators to make better business decisions.

    Tech Savvy

    Anticipating and adopting innovations in organizational digital and technology applications.

    Data Collection and Analysis

    The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.

    Project Management Skills

    The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters.

    Presentation and Written Communication Skills

    Adapts approach and demeanor in real time to match the shifting demands of different situations. Serves as an example of adaptability and provides guidance and support to help others adapt to new situations. Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.

    Supervisory Responsibility

    No supervisory responsibility

    Desired Qualifications & Experience

    At a minimum the Job Holder should possess:

  • Minimum 1 year of relevant work experience required, plus a bachelor’s degree in accounting or related area, or equivalent combination of training and experience.

    Travel Requirements

    Must be willing to travel for work as needed.

    Compensation

    $59,475 to $89,212 annually

    We do not accept phone calls or emails during the recruitment process. Only shortlisted candidates will be contacted.

    Our staff works a hybrid schedule with the ability to come into either the NYC office or regional hub (Washington, DC or Bay Area, California) a minimum of 2 times a week. The required days are Tuesdays and Wednesdays from January to June and September to December.

    In office work attendance during July and August is optional.

    Please note that neither relocation assistance nor visa sponsorship will be offered for this position.

    Equal Employment Opportunity and Non- Discrimination:

    MSF-USA is committed to building a diverse, unbiased, and inclusive workforce. MSF- USA is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in the Humanitarian Aid sector are encouraged to apply.

    If you have a disability of some kind and are interested in applying for employment and need special accommodations to use our website to apply for a position, please contact Human Resources by emailing us: employment.msfusa@newyork.msf.org .

    Reasonable accommodation requests are considered on a case-by-case basis.

    Type

    HQ

    Pay Class

    Full Time/Hourly

    Working Time (Hours Per Week)

    35

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