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Position Details

Position Information

Position Title Director of Advancement Services

Department Advancement - General -Group

Pay Type Exempt

Appointment Type (A) Continuing Full-Time

Hours Per Week 37.5

Number of weeks 52 weeks per year

other - # of weeks 52

Benefits Eligible Full Benefits

Geographical National

Qualifies for Relocation Reimbursement No

Work Schedule

Job Description

General Scope of Duties

The Director of Advancement Services (AS) provides strategic leadership and management of the Advancement Services Department. Reporting to the Vice President of Advancement, the Director provides vision and management for implementing and maintaining value-added advancement technology to achieve divisional and college-wide goals. This oversight includes, but is not limited to: Information and technology systems, including Advancement technology infrastructure acquisition and administration; prospect management; data management; gift accounting; reporting; and analytics.

The Director works closely with Advancement stakeholders and institutional stakeholders to ensure that AS serves divisional and institutional needs and is customer-service oriented and donor-centric. This role aligns technology infrastructure, business processes, and policies with the priorities and resources of the division.

General Duties and Responsibilities

The Director works closely with the Vice President for Advancement and Advancement Directors to reflect the division’s organizational vision and goals both short and long-term. This position supports the Vice President for Advancement and Campaign leadership in developing and implementing campaign initiatives. This role leads Advancement’s data integrity and compliance initiatives, serving as the division’s data steward. The Director is responsible for resource allocation within the Advancement Services budget.

The Director of Advancement Services demonstrates familiarity with the field’s concepts and a command of industry standards and procedures. The position requires judgment and ability to act independently to plan and accomplish goals. The Director performs other related duties as assigned.

ESSENTIAL FUNCTIONS :

• Lead Advancement Services to develop annual and multi-year goals to achieve overall success for the division

• Oversee CRM -related division-wide vision, strategic planning, and implementation based on data- driven needs. Provide guidance on CRM priorities and projects. Develop measurements and tactics to achieve goals

• Manage CRM technology lifecycle from needs analysis through acquisition and implementation

• Manage business process documentation, training, and adherence to established guidelines

• Manage, mentor and supervise a team of seven professionals in CRM management, management information systems, and gift accounting

• Manage all advancement services including gift/pledge and biographical records, prospect management, data analytics, and reporting

• Maintain an efficient, collegial, and proactive work environment within Advancement Services

• Manage the compliance and ethical standards of Advancement Services in accordance with the Internal Revenue Service, the Council for the Advancement and Support of Education ( CASE ), and the European Union’s General Data Protection Regulation ( GDPR )

• Serve on relevant institutional committees as needed

  Education and Skills

• Bachelor’s Degree and 5+ years of transferable experience

• Must be proficient in Salesforce, Microsoft Office Suite, and data analysis

• An understanding of the higher ed fundraising landscape preferred

• Competency in data architecture and data curation principles as it relates to CRM system management

• Demonstrated approach to collaborative problem solving

• Strong strategic planning and organizational skills

• Ability to work in a timely manner with multiple deadlines and priorities

• Superior interpersonal, communication and customer service skills

• Strong written, verbal, and presentation skills

• Ability to think conceptually and analytically

• Ability to work both independently and collaboratively in support of the division’s and the College’s strategic vision and goals with a high standard of integrity and ethics

  Preferred Qualifications

  Physical Demands

  Driving Required No

  Salary Range $90,000-$110,000

  Covid Vaccine Information

Effective June 8, Connecticut College will no longer mandate the COVID -19 vaccine or boosters. The College strongly recommends that all students and employees be vaccinated and remain updated with their COVID -19 boosters

Applicant Credentialing Thorough applicant credentialing will be conducted on the selected candidate which will include criminal records check, DMV check and depending on the position psychological exam and pre-placement physical.

Posting Detail Information

Open Date 10/21/2024

Applications accepted through

Open Until Filled Yes

Documents needed to Apply

Required Documents

• Resume

• Cover Letter

  Optional Documents

  Supplemental Questions

  Required fields are indicated with an asterisk (*).

• • What is the highest level of education attained?

• GED

• High School Diploma

• Associates Degree

• Bachelors Degree

• Masters Degree

• PHD

• • How many years of experience do you have in this type of position?

• 0-1

• 1-3

• 3-5

• 5-7

• 7+

• • Are you eligible to work in the U.S.?

• Yes

• No