Dispatcher – Start and grow your career with Actalent! We are looking to hire a full-time Dispatcher. We are hiring for multiple roles, ranging from entry-level to experienced.

Why Actalent

• Work with dedicated recruiter specialized in your healthcare skillset

• We advocate on your behalf so you get what you need out of your job

• Build your career and learn new skills through projects

• You are eligible for benefits and competitive wages

Job Responsibilities

• Manage the Service and Maintenance Technicians' daily schedules to maximize results.

• Set the dispatch board and the technicians for service calls.

• Ensure that all service calls are properly completed through the technician debrief process.

• Maintain the on-call schedule for service technicians.

• Maintain customer database with current information.

• Provide and report clear, concise communications with department managers, employees, and customers, including keeping customers appraised of the company schedule and requested lead times.

• Handling customer complaints and issues and coming to a satisfactory resolution.

Additional Details

• Customer Service experience.

• Dispatching experience.

• HVAC product & service knowledge background

• Ability to understand and offer solutions to customers.

• Excellent organizational & communication skills.

• Capable of multi-tasking & working on and/or involved with multiple projects.

• Exceed customer’s expectations for quality and value.

Benefits

• Medical, dental and vision insurance

Diversity, Equity and Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

  About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.