Job Information
The Nature Conservancy Director, International Membership Systems, Operations and Analytics (56062-CT) in New Haven, Connecticut
OFFICE LOCATION
United States
Negotiable within the United States
#LI-REMOTE
#PDN
WHO WE ARE
The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world's toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include acommitment to diversityand respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out ourTNC Talent playlist on YouTubeto hear stories from staff or visitGlassdoor.
One of TNC's primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we'll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply - we'd love to hear from you. To quote a popular saying at TNC, "you'll join for the mission, and you'll stay for the people."
WHAT WE CAN ACHIEVE TOGETHER
The Director, International Membership Systems, Operations and Analytics leads, manages, and analyzes the constituent relationship management (CRM) platform, reporting and analytics program, affiliated systems, and processes across multiple countries in order to meet strategic goals. They are responsible for both the systems product and the associated services. They participate in strategic planning, design, vendor evaluation, implementation, and management of multiple projects related to the systems. They lead the design and oversight of business processes related to fundraising activities, gift processing, data integrity and systems. They oversee the architecture development for reporting capabilities and deployment of the reports suite with the goal of optimizing fundraising and operations and guiding the analysis and insights for decision making across the multidisciplinary membership team in each country.
WE'RE LOOKING FOR YOU
Are you passionate about building capabilities that span across systems, business operations, and analytics? What if you could expand these skills across multiple countries? Join us in our dynamic team and be part of an exciting journey where you'll have the opportunity to make an impact on a global scale.
WHAT YOU'LL BRING
- Bachelor's degree in a relevant technical discipline or equivalent technical experience.
- 6 years' experience as a business professional in IT or similar field.
- Experience in implementation of with direct response database, marketing technologies and change management associated with new tools and ways of working.
- Experience with IT systems and methodologies.
- Supervisory experience or managing a team of muti-disciplinary professionals across multiple countries.
- Experience in cultivating and managing client and vendor relationships.
- Experience in managing large datasets, create insightful reports, and support data-driven decision-making within organizations.
- Experience in defining and documenting complex systems and operational requirements.
- Experience in communicating and presenting effectively with internal and external audiences.
- Project management experience.
- Experience with Excel and data visualization.
- English is required.
WHAT WE BRING
Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one