Job Information
Nexstar Media Group Digital Sales Coordinator in New Haven, Connecticut
ResponsibilitiesMajor responsibilities and efforts include but are not limited to:• The Digital Sales Coordinator may manage assigned accounts• The ideal candidate will be a well-organized multitasker with a passion for assisting others in the workgroup and contributing to the team’s success• Direct engagement with external clients to handle service issues, complaints and normal customer service• Identify customer needs• Establish and promote effective relationships with clients, upholding Nexstar’s commitment to the customer experience• Responsible for accurately handling, and solving customer inquiries• Resolve issues taking the appropriate action, and knowing when to escalate issues to a management level• Support the production, scheduling and delivery of all digital offerings• Must be able to set goals and schedule/oversee deliverables for multiple digital services• Support various teams within the agency by generating and delivering client reports, creating production orders, preparing documents, and executing projects as assigned by management• Assist Marketing Consultants with invoicing and monthly reports• Use multiple platforms and programs to perform duties, and therefore must be technically savvy• Must be able to understand digital reporting and analytic metrics• Gain a basic understanding of all digital product offerings• Support clients by providing updates to ongoing campaigns• Perform campaign optimizations to improve campaign success• Responsible for communication between third-party vendors and clients, acting as a liaison
Desired Skill and Experience:• Minimum 1-year experience with digital technologies, including social media, CTV, digital marketing (display and video programmatic) • Requires a highly professional communication skillset, including excellent grammar, copywriting, spelling accuracy, and excellent phone and conversational skills • Must thrive in a fast-paced, dynamic, team environment. Remain flexible to meet business needs, actively adapt to meet changing industry and stakeholder needs • Must be able to maintain composure in fast-paced environment and be proficient in meeting customer service expectations. • Must have strong listening skills and be empathetic and be able to effectively relate to clients. • Highly proficient in Microsoft office products• Bachelor’s degree in marketing, communications or similar field required.
Nexstar Media Group, Inc. (NASDAQ: NXST) is a leading diversified media company that produces and distributes engaging local and national news, sports and entertainment content across its television and digital platforms, including more than 310,000 hours of programming produced annually by its business units. Nexstar owns America’s largest local television broadcasting group comprised of top network affiliates, with 200 owned or partner stations in 116 U.S. markets reaching 220 million people. Nexstar’s national television properties include The CW, America’s fifth major broadcast network, NewsNation, our national news network providing “News for All America,” popular entertainment multicast networks Antenna TV and Rewind TV, and a 31.3% ownership stake in TV Food Network. The Company’s portfolio of digital assets, including its local TV station websites, The Hill and NewsNationNow.com, are collectively a Top 10 U.S. digital news and information property. For more information, please visit nexstar.tv.
EEO Statement: All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.