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Continuum of Care Clinical Coordinator in New Haven, Connecticut

Department: Mental Health Services

Job Title: Clinical Coordinator

Clinical Coordinator Master Level- $51,525.76

Clinical Coordinator Master's Level- LMSW, LPCA , LCSW and LPC $57,553.60

Scope of Service:Completes screenings and admissions process for new client referrals and functions as liaison for incoming referrals with clinical and external providers. Conducts ongoing face-to-face encounters while providing comprehensive planning and active supports based on unique needs of each individual. Serves as a lead providing supervision and support to case managers and other direct care employees as assigned. Completes and reviews multitude of client assessments to ensure individual needs are addressed and implemented into care and treatment plans. Coordinates clinical treatment meetings between program and external providers and natural supports, as necessary to ensure continuity of care. Completes, submits, and monitors records based on fidelity, funding, or contract requirements. Networks with area community providers and provides case management supports for the benefit of the clients. Performs other duties as assigned.Veterans and those with disabilities are encouraged to apply. EOE

** Positions hours and program locations are listed below:

ESSENTIAL JOB FUNCTIONS:

Clinical Services:

  • Establishes rapport and positive working relationships with clients maintaining professional ethics and boundaries.
  • Completes intake screenings and admissions process for new client referrals and functions as liaison for incoming referrals with clinical and external providers.
  • Meets regularly with each client to review progress, mental health stability, upcoming appointments and activities, and discharge planning when appropriate.
  • Completes and reviews multitude of client assessments to ensure individual needs are addressed and implemented into care and treatment plans.
  • Develops, implements, and monitors person-centered plans with the client in all aspects of care, up to and including the intake and discharge processes.
  • Coordinates and assists clients to obtain and maintain entitlements, treatment, medical, transportation, housing, wellness/nutrition, legal services, education/employment, and others needs as identified.
  • Assists the client in identifying potential barriers to achieving aspirations and goals, and links the client to appropriate services to address these obstacles.
  • Coordinates clinical treatment meetings between program and external providers and natural supports, as necessary to ensure continuity of care.
  • Develops/maintains working relationships with community providers, families, and natural supports.
  • Facilitates/co-facilitates psycho-educational and clinical groups as indicated.
  • As applicable, administration of breathalyzer tests and urinalysis samples.
  • Supervises, monitors, and documents the self-administration of client medications as applicable.

Program Leadership:

  • Supports management in the administration of program standards and procedures related to the operation and provision of services.
  • Supports management in implementing changes in the program reflecting identified agency priorities and strategic plan.
  • Serves as a lead to provide supervision and support to case managers and direct care employees as assigned. Provides case management and community support training to direct care other employees as assigned.
  • Support the leadership team in recruiting, hiring and training new staff.
  • Completes monthly data submission in accordance with contracting and agency procedures.
  • Completes, submits, and monitors records based on fidelity, federal funding, or other contracting requirements.
  • Notifies supervisor of any safety issues and generates work orders as needed.
  • Conducts and participates in fire and emergency evacuation drills, and reviews the emergency preparedne s plan as outlined in agency policy.
  • Participates in the On-Call coverage rotation, including in person coverage when needed.

Quality Assurance - Chart Documentation and Professional Development:

  • Adheres to policies and practices as outlined in staff handbook and program operations manual.
  • Consistently works in a respectful, constructive, and cooperative manner.
  • Upholds all Health Insurance Portability and Accountability Act (HIPAA) regulations and secures all necessary releases of information for outside communication.
  • Models culturally competent behavior interacting with clients, providers, and fellow staff.
  • Maintains accurate electronic records and case files as assigned and in accordance with programming, contractual, licensing, and accreditation requirements.
  • Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities.
  • Participates in agency committee work when available or as permitted.
  • Completes all trainings as required per program contract and agency policy. Provides training as necessary team and agency members.
  • Attends agency sponsored in-services, outside trainings, conferences and meetings.

QUALIFICATIONS

  • Masters degree required with a minimum of one (1) year experience in behavioral health providing comprehensive case management activities.
  • Prior experience working with people with severe and persistent mental illness and/or substance abuse experience is required.
  • Valid Connecticut Drivers license and car insurance is required. Scattered site and non-24 hr. program positions require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles.
  • First Aid/CPR certification or willingness to obtain certification within 90 days of hire. Employee is responsible to maintain ongoing certification.
  • Proficient computer skills required, including Microsoft Office and electronic record keeping.
  • Knowledge of the community support system and resources is preferred.

VA Next Steps

  • FT 40 Hours Tuesday - Saturday 3pm to 11pm

New Haven Crisis - New Haven, CT:

  • FT 40 Hours Tuesday - Saturday 7AM-3PM

A Common Bond - New Haven, CT

  • FT 40 Hours Monday - Friday 8AM-4PM

Bridgeport Crisis and Respite - Bridgeport, CT:

  • FT 40 Hours Tuesday - Saturday 7AM-3PM

Community Transitional Services (CTS) - New Haven, CT:

  • FT 40 Hours Tuesday - Saturday 7AM-3PM

Continuum offers excellent benefits, matching 401(k) plan, including a generous PTO package and12 paid holidays compensated at Double Time!

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Loan forgiveness
  • Paid time off
  • Retirement plan
  • Vision insurance
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