JOB SUMMARY: The Back Office Coordinator is responsible for assisting the Receptionist, Inside Sales Account Specialist and Billing Coordinator daily activities..

ESSENTIAL JOB FUNCTIONS (COMPETENCIES):

• Back up to Receptionist; answer phones, manage the front desk

• Back up for Billing Coordinator; prepare, audit and distribute daily executive report

• Credit card processing for sales orders

• Upload invoices to customer portals

• Processing Billing Adjustments and Return Material Authorizations (RMAs) as needed

• Process Metal Pricing updates and maintain metal pricing tables

• Assist Inside Sales with order entry and quote processing

• Assist Inside Sales with general customer requests; provide documentation such as invoices, pack slips, certs, tracking information, etc.

• Accurately enter necessary information into corporate databases

• Perform other duties or special projects as assigned

REQUIREMENTS:

• Associates Degree required; an equivalent combination of education and experience may be considered.

• Must be able to work in a fast-paced global environment and multi-task with impeccable attention to detail while maintaining a high level of precision

• Ability to work both independently and within a team to meet organizational objectives and deadlines

• Capacity to learn quickly and adapt to change

• Operational mindset and solid customer service instincts

• Ability to work with basic math calculations

• Ability to perform under pressure

• Ability to develop an understanding of Indium products, services and pricing structure

SHIFT/SITE:

Monday-Friday/ Office Hours: 8:00am-5:00pm/ 301 Woods Park Drive, Clinton, NY

WAGE DISCLOSURE:

The salary range indicated in this posting represents the minimum and maximum of the range for the position. The actual range will vary based upon factors including, but not limited to, prior experience, knowledge, skill and education as they relate to the position’s qualifications, and internal equity.

The posted salary range reflects just one component of our total rewards package. Other components include health, dental, and vision insurance, PTO, retirement plan, volunteer opportunities, paid holidays, overtime opportunities, and many more.

$16.50 per hour - $21.00 per hour

($34,000 - $43,500 annually)

Affirmative Action Statement:

Indium Corporation is always seeking well-qualified individuals to join our dynamic team. We are committed to a diverse and inclusive workplace where all employees are valued for their unique perspective and experiences. At Indium Corporation, diversity drives innovation and creativity. By fostering an inclusive environment, we strive to attract, retain and develop a diverse workforce that reflects the community we live and work in.

We are committed to providing equal opportunities for all candidates, regardless of a person's race, religion, creed, color, sex, age, national origin, disability, sexual orientation, gender identity or expression, transgender status, gender dysphoria, marital or family status, pregnancy, military status, veteran status, genetic information including predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other protected class or status. Our goal is to actively promote a culture of mutual respect, understanding, and collaboration. Indium Corporation promotes a substance-free environment.