Western's Psychiatric Hospital's Psych Consult Liaison team is hiring a casual Behavioral Health Navigator I to support UPMC Jameson!

The Behavioral Health (BH) Navigator I is responsible for assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the Emergency Department at UPMC Jameson. The BH Navigator I develops an initial treatment plan to facilitate disposition planning and assists with bed placement or disposition planning. They have the ability to identify acuity level of patient. The BH Navigator I facilitates the flow of information to promote effective communication regarding the patient care and patient operations and disposition.

The incumbent must work six 4-hour shifts per month but can opt to work more if scheduling allows. The 4-hour shifts are worked overnight, between 11 p.m. and 7a.m. Monday - Friday as well as all weekend long. Shifts will also include holidays.

Responsibilities:

• Meet standards for documentation and completes all required paperwork, including psychiatric evaluation, commitment paperwork.

• Demonstrate ability to utilize DSMV and to develop provisional diagnosis.

• Demonstrate knowledge of mental health laws and reviews inpatient commitment for accuracy, competencies and proper time frames.

• Knowledge of insurance programs, processes and able to obtain authorizations as needed.

• Participate in interdisciplinary activities such as staff meetings and other committees as assigned.

• Maintain competency requirements.

• Learn and utilize up-to-date technology in delivery of patient care for assessment and disposition/referral planning.

• Efficiently take a sizable volume of calls and disposition callers to meet their needs rapidly

• Follow outpatient scheduling or referral documentation guidelines

• Responds rapidly to appointment or inpatient admission requests through email, phone, or voicemail

• Review and summarizes the patient information for admissions to a behavioral health unit and triaging patient for appropriate placement

• Ability to verbally present the case to physicians and others

• Demonstrate triage and assessment skills for medical necessity or appropriate outpatient clinic

• Provides accurate, timely information to coworkers, physicians, outside agencies, with a professional and courteous manner

• Demonstrates expertise in accessing social systems by providing resource-specific information to patients and families, initiating contact with appropriate resources and facilitating the patient/family's ability to accept referrals.

• Bachelor's Degree in Psychology, Counseling or Social Work with one-year of mental health direct care experience OR master's degree in Psychology, Counseling or Social Work.

• Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.

• Ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.

• Ability to identify problems, implement resolution, reassesses situation/problem.

• Excellent interpersonal relations with the ability to interact in a direct, professional, tactful, gracious manner with all professional/non-professional contacts; includes all areas of verbal/non-verbal communication within the contest of direct/non-direct contact; history of excellent interpersonal relations.

• Ability to work collaboratively within a multidisciplinary team.

• Ability to work under stress, with an unpredictable patient flow, in a sometimes-crowded work environment.

• A personal disposition that is warm, friendly, caring, kind and hospitable towards patients, colleagues.

• Exhibit openness and willingness to learn.

• Flexible schedule; rotating shifts.

• History/record of all above services consistently delivered with a service excellent attitude.

• Ability and willingness to work in a managed care environment.

• Excellent ability and history of direct, gracious, courteous, kind face to-face, telephone and nonverbal skills.

• May in the course of their job duties be in rooms where medications are stored.

• No contact with medications is allowed. Licensure, Certifications, and Clearances:

• Cardiopulmonary Resuscitation (CPR)

• Comprehensive Crisis Management (CCMC)

• Driver's License

• Act 31 Child Abuse Reporting with renewal

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran