Senior Manager, Learning and Development

Job ID:

250111

Location:

MD-Metro Bldg New Carrollton

Full/Part Time:

Full-Time

Posting Open-Close

02/05/2025

-

03/08/2025

Union

NRP

Regular/Temporary:

Regular

Job Description

Marketing Statement:

The Senior Manager, Learning and Development position at Washington Metropolitan Area Transit Authority offers a challenging and rewarding opportunity for an experienced and passionate Learning and Development professional to make a significant impact. The successful candidates is a strategic thinker, operational expert, with strong leadership skills to foster a culture of continuous learning and development. The successful candidate will leverage proficiency with LMS platforms and eLearning tools such as Articulate 360, Captivate, and Canva to measure program effectiveness and inform decision-making. Strong leadership and communication skills will be essential in leading teams, building relationships, and influencing stakeholders at all levels. Join us to drive impactful learning experiences and make a significant difference in our organization!

MINIMUM QUALIFICATIONS

Minimum Education

• Bachelor'sdegreeinAdultLearning, InstructionalDesign,Psychology,HumanResource Development, Education, or a related field.

• In lieu of a Bachelor's degree, a High School Diploma or General Equivalency Diploma (GED) and four (4) years of professional experience in L&D strategy, designing, developing,planning,delivering,assessingandexecutingcomprehensiveL&Dprograms, project management and budgeting experience may be considered in addition to the below experience.

Minimum Experience

• Seven (7) years of professional experience in L&D strategy, designing, developing, planning, delivering,assessingandexecuting comprehensiveL&Dprograms. Thisincludesexperiencein project management and budgeting. Also must include four (4) years of managing teams.

Preferred Qualifications

• Master'sDegreeinBusinessAdministration,Education,HumanResources,InstructionalDesign, Learning and Development, or Organizational Design or Effectiveness

• ProfessionalHumanResourcesCertificationor Senior ProfessionalHumanResources Certification

• Excellentinterpersonalskills withdemonstratedexperienceincommunicating,managing and influencing at all levels within a matrix environment.

• Proveninterpersonalskills withexperienceineffectivecommunication,management,and influence across all levels within an organization.

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Summary

The Senior Manager, Learning and Development (L&D) is responsible for the development and execution of L&D strategic initiatives and partners with internal leaders and third-party vendors to leverage and integrate learning programs and resources across the Authority. The incumbent collaborates with people at all organization levels and ensures the achievement of individual, functional and organizational goals. The Senior Manager ensures alignment with strategic business objectives and maintains high quality standards in instructional design and development for all methods of program delivery.

ESSENTIAL FUNCTIONS

Principal Job Duties

• Leads the development and continuous improvement of a comprehensive learning and developmentstrategy.Ensures strategicalignmentoflearninganddevelopmentwithbusiness goals.

• Conducts learning needs analysis using both structured and informal methods. Captures requirements acrosstheAuthorityandidentifycurrent andfuturedevelopmentalneedsatthe individual and organizational level.

• Managesthedesign anddevelopmentofprogramsandcurriculum,andpartnerswithinternal subject matter experts and/or external vendors. Defines training, learning, and development objectives.

• Refines existing systems and processes and sets up new processes as required; builds and maintainsrelationshipswiththird-partylearning providers.Drivesproductivityandnewtechnology usage/implementation.

• Develops and implements a comprehensive communication strategy for learning and developmentprograms.Aligns learninganddevelopmentcommunicationthatproduces a meaningful and cohesive message.

• Manages the daily activities of direct reports. Oversees assignment of projects, validation of requirements,quality ofwork,andintegrationofinterestsandperspectivesfromallclient groups, stakeholders and partners.

• OptimizestheoperationsoftheLearning ManagementSystemtoservethefuturelearning needs of the organization.

• Collaboratesandmanages L&Dconsultingpartners forleadershipdevelopmentprogramsand ensures effective leadership development programs at all levels.

• Designsanddelivers remoteandlocal trainingsessionsusing differentlearningformats and, where appropriate, cooperates with external partners.

• Organizesandanchors theNewEmployee Orientationprogramtoenableacculturationofnew hires.

• Staysabreastofthelatest developmentsinlearning trends,changesinlearningtheory, and developments in learning technologies.

Other Duties

• N/A

• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

Skills and/or behavioral assessment

Personal interview

Verification of education and experience (including certifications and licenses)

Criminal Background Check (a criminal conviction is not an automatic bar to employment)

Medical examination including a drug and alcohol screening (for safety sensitive positions)

Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.